Ray B. said:
Intermittently my computer, running XP Pro SP3, will slow to a crawl and
eventually reboot itself, if I don't do it first. Looking in Task Manager, I
see where csrss.exe and winlogon.exe have started up and are usuing about 50%
of the CPU. It will not come out of this, and like I mentioned, will
eventually shut itself down and reboot. It normally comes back fine and I
might not have the problem again for hours.. or days.
Any ideas on where to start looking? I have run malwarebytes and Norton's
and can't find anything.
Hi Ray,
How much Disk Space you got on your HDD?
How much RAM Installed?
When you run the scan from Norton and MBA did you run a Full Scan or a quick
one?
If you run a complete scan then I suspect an overheated System or a disk
space shortage on your machine.
Have a look into the Event Viewer and let us have the error messages to be
able to see/pin point the culprit from the error logs.
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.
HTH,
nass
