Computer logging in as temp user

[Joel Cason]

A friend recently had me look at her computer. She was very stressed
since she said her desktop was gone and her documents were gone.

I went to look at the machine and what was happening was the computer
was logging in as a temp user when it is turned on. I ran a spyware
scanner and a virus scan as well, found some things (spy/adware) and
removed them.

On restart, the computer attempts to auto login as the user Owner
(only user on the system, her). It pops up a message that says
"Unable to locate your local profile, using a temporary profile
instead," or something of that nature.

I looked in the registry and the path to her files is set correctly.
But it will not locate the files for some reason.

Thanks in advance for any help/advice.

 

[Joel Cason]

Joel,

I would create a fresh Account (Profile), and move all files from the old one.

Hope this helps.

Any explanation of why this would be happening? Or what caused it?

I work in IS/IT and I haven't seen this happen before, so I was just
wondering what would cause such a problem. Other than RWS (Random
Windows Stuff).