Computer Keeps Hanging & Screen Goes Wonky

G

gurger

Hi!

I really hope someone can help! I havent done anything new or special,
but my laptop which is using Windows XP Pro keeps hanging where it
responds to nothing and i have to restart by forced shutdown. It even
hangs during start up (chkdsk, at any point actually) I'm not sure if
this helps but heres my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 8:34:47 PM, on 12/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\SMU-VPN\cvpnd.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\WINDOWS\LogWatNT.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\RunDll32.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\j2re1.4.2_02\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Java\j2re1.4.2_02\bin\jucheck.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\3M\PSN2Lite\Psn2Lite.exe
C:\PROGRA~1\3M\PSN2Lite\PSNGive.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and
Settings\weiling.neo.2003\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.smu.edu.sg/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
http://windowsupdate.microsoft.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
- C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -
C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper -
{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program
files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -
c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE
/Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002]
C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync]
C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A]
C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program
Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program
Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32
C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program
Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TPHOTKEY]
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program
Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI
Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program
Files\Java\j2re1.4.2_02\bin\jusched.exe
O4 - HKLM\..\Run: [EPSON Stylus C41 Series]
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON
Stylus C41 Series" /O5 "LPT1:" /M "Stylus C41"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program
Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Realtime Monitor]
C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: SMU VPN Client.lnk = C:\Program
Files\SMU-VPN\ipsecdialer.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common
Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program
Files\3M\PSN2Lite\Psn2Lite.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program
files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word -
res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program
files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -
res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program
files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English -
res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} -
C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ -
{6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra button: Share in Hello -
{B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program
Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello -
{B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program
Files\Hello\PicasaCapture.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) -
http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags
Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient
Class) -
http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer
Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}
(MsnMessengerSetupDownloadControl Class) -
http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown
Class) -
http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain =
student.smu.edu.sg
O17 - HKLM\Software\..\Telephony: DomainName = student.smu.edu.sg
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain =
student.smu.edu.sg
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain =
student.smu.edu.sg
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} -
"C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner -
C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems,
Inc. - C:\Program Files\SMU-VPN\cvpnd.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO
EPSON CORPORATION - C:\Program Files\Common
Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner -
C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer
Associates International, Inc. - C:\Program Files\CA\eTrust
Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer
Associates International, Inc. - C:\Program Files\CA\eTrust
Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer
Associates International, Inc. - C:\Program Files\CA\eTrust
Antivirus\InoTask.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. -
C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Event Log Watch (LogWatch) - Unknown owner -
C:\WINDOWS\LogWatNT.exe
O23 - Service: Macromedia Licensing Service - Unknown owner -
C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia
Licensing.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA
Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner -
C:\WINDOWS\system32\TpKmpSVC.exe

Thanks! :) I appreciate ANY help!! I'm stuck!
 
F

Frank Saunders, MS-MVP OE

Hi!

I really hope someone can help! I havent done anything new or special,
but my laptop which is using Windows XP Pro keeps hanging where it
responds to nothing and i have to restart by forced shutdown. It even
hangs during start up (chkdsk, at any point actually) I'm not sure if
this helps but heres my hijackthis log:

Logfile of HijackThis v1.99.1 SNIP

Thanks! :) I appreciate ANY help!! I'm stuck!

**Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
M

Malke

Hi!

I really hope someone can help! I havent done anything new or special,
but my laptop which is using Windows XP Pro keeps hanging where it
responds to nothing and i have to restart by forced shutdown. It even
hangs during start up (chkdsk, at any point actually) I'm not sure if
this helps but heres my hijackthis log:

Logfile of HijackThis v1.99.1
(snipped)

We ask that you not post HJT logs in these newsgroups. There are
specialty forums for HJT logs; I'll give you the URL's below for
reference but I don't think that malware is your issue. I took a quick
look at your log and it seems fine.

The "hanging" you describe is more likely being caused by hardware
problems. It could be a bad hard drive, power supply, or lots of other
things. Call IBM (now Lenovo) tech support.

HijackThis:
http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Merijn
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42 -
another tutorial
http://aumha.net/viewforum.php?f=30
http://castlecops.com/forum67.html
http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior HijackThis
forum
http://www.wilderssecurity.com/
http://forums.tomcoyote.org/

Malke
 
G

Guest

Does that happen when you are using the laptop on battery or mains power?

If it happens when using battery power, I would remove the battery and make
sure that the terminals are clean. Just make sure that you don't short the
battery by placing anything metalic across the terminals.

Also make sure that the fan is working - is expelling air.

Eric,
PC Buyer Beware!
http://www.pcbuyerbeware.co.uk/
 
G

gurger

hello!

thanks for the replies! :) haha I just discovered this groups things
and I didnt know, sorry!

and i think my problem is to do with my display card driver or
something? I have no clue. I have been trying all day and still really
lost :\ sigh.

And i'm using mains power, the problem is not specific to the battery
alone.
 

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