Computer is very ill

[Guest]

My computer is very ill at the moment and after running all spy ware and anti
virus software I can think of its got worse. At this point its time to get
out the back up copy I was given when I bought it from the shop. I tried to
restore the computer to how it was when it was supplied new but the back up
disc is a DVD with two files installed on it. Problem 1, is the computer was
backed up using Norton Ghost which I don’t have so I’m unable to open the two
GHO files.

So my next plan of attack was to install my windows XP disc and start
again from scratch as I would rather do that then pay for a program I don’t
want just to open to files. Problem 2, I loaded the disc and it rebooted then
told me that the drivers aren’t installed on this CD and that the drivers on
the computer are corrupt. The reboot stopped at this point so I now have to
ether find out if I can download the drivers from somewhere. Can I download
the drivers needed from Microsoft? If not I’m going to have to download
Norton Ghost which I don’t want.

Any suggestions and solutions would be much appreciated as long as there
legal. Iv posed the same question on another forum site and my first response
was a link where I could download an illegal copy of Norton ghost. If I need
Norton Ghost I will pay for it it’s not a big problem but I don’t see why I
should just to open two files.

Regards
Alan

 

[Bill Ridgeway]

It would be useful to know from what your computer is suffering that makes
it so ill. Signs, symptoms and history please? It may have come to a time
when the patient is too ill to do anything other than to put it out of its
misery. You can't make a silk purse out of a sows ear. In other words it
may not be economical to do anything with.

Regards.

Bill Ridgeway
Computer Solutions

 

[Gordon]

My computer is very ill at the moment and after running all spy ware and
anti
virus software I can think of its got worse. At this point its time to
get out the back up copy I was given when I bought it from the shop. I
tried to restore the computer to how it was when it was supplied new but
the back up disc is a DVD with two files installed on it. Problem 1, is
the computer was backed up using Norton Ghost which I don’t have so I’m
unable to open the two GHO files.

You need to boot your computer from the DVD........that will start Ghost
automatically on the DVD. Read your user Manual on how to do a complete
restore....

 

[Guest]

The computer is just over 2 years old. It has been used for downloading
music/DVD's by my 18 year old daughter. When she could be bothered to run any
software that found any nastyist she just deleted in stead of sending to
quoranteen (spelt wrong). I have tried to find used manual but its not on
computer any more. Dose microsoft have a tool to repaire damaged or missing
files.

 

[Bill Ridgeway]

You haven't responded to my previous post prompting for information as to
why you think your computer is so ill. However, from what you have just
posted I would assume that it has a serious spyware / virus problem.

On the assumption you haven't got a backup the best solution is to -

disconnect old hard disk
install another hard disk
install windows
install motherboard drivers
install modem software
install anti-threat software
update windows
update anti-threat software
re-connect old hard disk
scan old hard disk for threats
copy user files from old hard disk to new hard disk

Doing this ensures your old hard disk becomes your backup resource from you
can copy any files which you miss the first time around.

Regards.

Bill Ridgeway
Computer Solutions

 

[Guest]

That sound’s easy apart from one thing. I wouldn’t have a clue what any of
this things look like or how to find them or where to look. I have run loads
of anti virus and spy ware programs (windows XP dealing with an infected PC)
and followed this article to the letter. The computer keeps crashing and then
i get message, your computer has just recovered from a series error. Surly
there must be some sort of repair or fix it program that will check for
errors, missing files/damaged files.
Regards
Alan

 

[Guest]

Hi,

What is the make and model number of the affected computer, please..?
j;-j

 

[DL]

The winxp system file checker will check win system files, see winxp help

 

[Guest]

--------------------------------------------------------------------------------

The license associated with the Belarc Advisor product allows for free
personal use only. Use on multiple computers in a corporate, educational,
military or government installation is prohibited. See the license agreement
for details. The information on this page was created locally on your
computer by the Belarc Advisor. Your computer profile was not sent to a web
server. Click here for more info.


--------------------------------------------------------------------------------


About Belarc

System Management Products

Your Privacy



In page Links:

Installed Hotfixes

Software Licenses

Software Versions









System Security Status CIS Benchmark Score


Available only for Windows 2000, XP Pro, and 2003




Virus Protection


Unknown




Microsoft Security Updates


31 missing







--------------------------------------------------------------------------------

Computer Profile Summary
Computer Name: Home-539v7sefql (in MSHOME)
Profile Date: 06 February 2007 12:30:00
Advisor Version: 7.2h
Windows Logon: Alan


Click here for Belarc's System Management products, for large and small
companies.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Gigabyte Technology
Co. 7IXE4
Enclosure Type: Desktop
Processor a Main Circuit Board b
800 megahertz AMD Duron
128 kilobyte primary memory cache
64 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd.
7IXE4 1.1
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 62710 06/01/2000
Drives Memory Modules c,d
120.02 Gigabytes Usable Hard Drive Capacity
106.33 Gigabytes Hard Drive Free Space

OPTORITE CD-RW CW5205 [CD-ROM drive]
PIONEER DVD-RW DVR-107D [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD1200BB-22GUA0 [Hard drive] (120.03 GB) -- drive 0, s/n
WD-WCALA1283509, rev 08.02D08, SMART Status: Healthy 128 Megabytes
Installed Memory

Slot '0' is Empty
Slot '1' is Empty
Slot '2' has 128 MB
Local Drive Volumes

c: (NTFS on drive 0) 120.02 GB 106.33 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 20/05/2006 12:51:30 (admin)
Alan 06/02/2007 11:56:45 (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account EPSON Stylus Photo
830 Series on LPT1:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller NVIDIA RIVA TNT (Microsoft
Corporation) [Display adapter]
Nissei Sangyo 15.4 [Monitor] (15.4"vis, May 2006)
Bus Adapters Multimedia
AMD 756 PCI to USB Open Host Controller
VIA Rev 5 or later USB Universal Host Companion Controller (2x)
VIA USB Enhanced Host Controller Creative AudioPCI (ES1371,ES1373) (WDM)
Game Port for Creative
Communications Other Devices
Communications cable between two computers [Modem]
Communications cable between two computers #2 [Modem]


GlobeSpan USB ADSL LAN Modem
primary APIPA Address: 169.254.133.160 / 16
Physical Address: 00:90:96:5D:26:39

Networking Dns Server: 205.188.146.145
USB Human Interface Device
PC/AT Enhanced PS/2 Keyboard (101/102-Key)
HID-compliant mouse
Microsoft PS/2 Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 01/09/2007 Microsoft
Security Bulletin Summary) were not found installed. Note: CIS benchmarks
require that Critical and Important severity security hotfixes must be
installed.
Q908531 - Critical (details...)
Q911280 - Important (details...)
Q911562 - Critical (details...)
Q913580 - Low (details...)
Q914388 - Critical (details...)
Q914389 - Important (details...)
Q917344 - Critical (details...)
Q917422 - Critical (details...)
Q917734 - Critical (details...)
Q917953 - Important (details...)
Q918439 - Critical (details...)
Q919007 - Important (details...)
Q920213 - Critical (details...)
Q920670 - Important (details...)
Q920683 - Critical (details...)
Q920685 - Moderate (details...)
Q921398 - Moderate (details...)
Q922616 - Critical (details...)
Q922819 - Low (details...)
Q923191 - Critical (details...)
Q923414 - Important (details...)
Q923689 - Critical (details...)
Q923694 - Important (details...)
Q923980 - Important (details...)
Q924191 - Critical (details...)
Q924270 - Low (details...)
Q924496 - Moderate (details...)
Q925398 - Critical (details...)
Q925454 - Critical (details...)
Q926255 - Important (details...)
Q929969 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP2 (SP2)
Windows Media Player 9
SP0
KB911565 on 05/03/2006 (details...)
Windows Media Player
SP0
KB911564 on 05/03/2006 (details...)
Windows XP
SP2
KB811113[SP] on 25/11/2005 (details...)
SP3
KB873339 on 26/11/2005 (details...)
KB885250 on 26/11/2005 (details...)
KB885295 on 25/11/2005 (details...)
KB885835 on 26/11/2005 (details...)
KB885836 on 26/11/2005 (details...)
KB886185 on 26/11/2005 (details...)
KB887472 on 26/11/2005 (details...)
KB887742 on 26/11/2005 (details...)
KB888113 on 26/11/2005 (details...)
KB888302 on 26/11/2005 (details...)
KB890046 on 26/11/2005 (details...)
KB890859 on 26/11/2005 (details...)
KB891781 on 26/11/2005 (details...)
KB893066 on 26/11/2005 (details...)
KB893756 on 26/11/2005 (details...)
KB893803V2 on 25/11/2005 (details...)
KB894391 on 26/11/2005 (details...)
KB896358 on 26/11/2005 (details...)
KB896422 on 26/11/2005 (details...)
KB896423 on 26/11/2005 (details...)
KB896424 on 26/11/2005 (details...)
KB896428 on 26/11/2005 (details...)
KB896688 on 26/11/2005 (details...)
KB898461 on 25/11/2005 (details...)
KB899587 on 26/11/2005 (details...)
KB899591 on 26/11/2005 (details...)
KB900725 on 26/11/2005 (details...)
KB901017 on 26/11/2005 (details...)
KB901214 on 26/11/2005 (details...)
KB902400 on 26/11/2005 (details...)
Windows XP
SP3 (continued)
KB904706 on 26/11/2005 (details...)
KB905414 on 26/11/2005 (details...)
KB905749 on 26/11/2005 (details...)
KB905915 on 15/12/2005 (details...)
KB908519 on 05/03/2006 (details...)
KB910437 on 15/12/2005 (details...)
KB911927 on 05/03/2006 (details...)
KB912919 on 05/03/2006 (details...)
KB913446 on 05/03/2006 (details...)



Click here to see all available Microsoft security hotfixes for this
computer.

Marks a security hotfix (using the 01/09/2007 Microsoft Security
Bulletin Summary)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to
be reinstalled)
Unmarked hotfixes lack the data to allow verification


Click here for Belarc's System Management products, for large and small
companies.

Software Licenses [Back to Top]

Ahead - Nero - Burning Rom 1A20-021N-0100-1286-0950-6733
Ahead - Nero Fast CD-Burning Plug-in 1A20-021N-0100-1286-0950-6733
Belarc - Advisor 94408d0f
Microsoft - Internet Explorer 55736-OEM-3724516-04214
Microsoft - MS Office 97 Professional 53488-040-3641833-94595
Microsoft - WebFldrs XP 12345-111-1111111-09457
Microsoft - Windows XP Home Edition 55277-OEM-0055083-65726 (Key:
B222P-6J6KK-VVJHX-GYQ6B-HMP96)e

Software Versions (mouse over * for details, click * for location) [Back to
Top]
3rd Eye Solutions - FlashJester Jugglor Engine Version 1.1.0.0 *
Adobe Acrobat Reader Version 5.1.0.0 *
Ahead Software AG - Cover Designer Version 2, 3, 0, 11 *
Ahead Software AG - InfoTool Application Version 2, 2, 4, 0 *
Ahead Software AG - Nero Burning ROM Version 6, 3, 1, 20 *
Ahead Software AG - Nero CD - DVD Speed Version 3, 1, 6, 0 *
Ahead Software AG - Nero DriveSpeed Version 2, 0, 2, 0 *
Ahead Software AG - Nero StartSmart Version 1, 0, 1, 25 *
Ahead Software Gmbh NeroCheck Version 1, 0, 0, 2 *
America Online Version 9.00.001 *
America Online, Inc - AOL Connectivity Service Version 2.0.20.1.UK.223 *
America Online, Inc. - AOL Version 10.0.20.1.UK.223 *
America Online, Inc. - AOL Version 9.00.001 *
AOLSP Scheduler Version 1, 0, 0, 74 *
Apple Computer, Inc. - QuickTime QuickTime 6.5 *
ArcSoft PhotoImpression Version 4.0.0.48 *
Banner Blue Software Incorporated - Microsoft Organization Chart Version
2,0,0,1016 *
Belarc, Inc. - Advisor Version 7.2h *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Configure *
Friendly Products Version 1, 0, 0, 0 *
GTek Technologies Ltd. - GTCoach Version 3, 0, 0, 1 *
HP PML Version 7, 0, 0, 0 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft App-wide Setup for Windows Version 8.00 *
Microsoft Corporation - Clip Gallery 3.0 for Windows Version 3.0 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3001 * Microsoft Corporation
- Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Excel Version 8.0 *
Microsoft Office Binder Version 8.0.3501 *
Microsoft Office Version 8.0 *
Microsoft Outlook Version 8.0 *
Microsoft PowerPoint for Windows Version 8.0 *
Microsoft Setup for Windows Version 3.0 *
Microsoft(R) MSN (R) Communications System Version 7.02.0005.2202 *
Microsoft(R) Windows Media Player Version 9.00.00.3250 *
Microsoft® Access Version 8.0.3512 *
Microsoft® Find Fast Version 8.0 *
Microsoft® Schedule+ for Windows 95(TM) Version 7.0 *
Microsoft® Word for Windows® 97 Version 8.0 *
MindVision - Installer VISE 2.8.3 Version 2.8.3 *
NewSoft Technology Corporation. - SMART PANEL Version 2, 0, 0, 1 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 6.0.9.584 *
SEIKO EPSON CORP. - EPSON Photo Print Version 1.35 *
SEIKO EPSON CORPORATION - EPSON Bidirectional Printer Version 1, 0, 0, 0 *
SEIKO EPSON CORPORATION - EPSON PhotoQuicker Version 3.21 *
SEIKO EPSON CORPORATION - EPSON PRINT Image Framer Tool Version 1.11 *
SEIKO EPSON CORPORATION - EPSON Printer Driver Update Utility Version 5.00 *
SEIKO EPSON CORPORATION - EPSON Scan to Web Version 1, 1, 0 *
SEIKO EPSON Corporation - EPSON Setting Utility for Monitoring Printer
Version 1.10.00 *
Sun Microsystems, Inc. - Java(TM) 2 Platform Standard Edition 5.0 Update 1
Version 1.5.0.10 *

--------------------------------------------------------------------------------

* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy
during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus
Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is
not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system
vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than
yours.
Copyright 2000-6, Belarc, Inc. All rights reserved.
Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.

 

[Guest]

http://www.gigabyte.com.tw/Products/Motherboard/Products_Spec.aspx?ProductID=1364

Your system needs a complete overhaul, lord have mercy Dude, might just be
easier to get a new one, ya think, two years old it ain't BTW..
Don't take this wrong it could be done, but would cost you much time & some
money to upgrade, keep it as a project if you want, but it needs more than
SFC can ever do for it, I'm afraid..
Cheers
j:-|

--------------------------------------------------------------------------------

The license associated with the Belarc Advisor product allows for free
personal use only. Use on multiple computers in a corporate, educational,
military or government installation is prohibited. See the license agreement
for details. The information on this page was created locally on your
computer by the Belarc Advisor. Your computer profile was not sent to a web
server. Click here for more info.


--------------------------------------------------------------------------------


About Belarc

System Management Products

Your Privacy



In page Links:

Installed Hotfixes

Software Licenses

Software Versions









System Security Status CIS Benchmark Score


Available only for Windows 2000, XP Pro, and 2003




Virus Protection


Unknown




Microsoft Security Updates


31 missing







--------------------------------------------------------------------------------

Computer Profile Summary
Computer Name: Home-539v7sefql (in MSHOME)
Profile Date: 06 February 2007 12:30:00
Advisor Version: 7.2h
Windows Logon: Alan


Click here for Belarc's System Management products, for large and small
companies.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Gigabyte Technology
Co. 7IXE4
Enclosure Type: Desktop
Processor a Main Circuit Board b
800 megahertz AMD Duron
128 kilobyte primary memory cache
64 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd.
7IXE4 1.1
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 62710 06/01/2000
Drives Memory Modules c,d
120.02 Gigabytes Usable Hard Drive Capacity
106.33 Gigabytes Hard Drive Free Space

OPTORITE CD-RW CW5205 [CD-ROM drive]
PIONEER DVD-RW DVR-107D [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD1200BB-22GUA0 [Hard drive] (120.03 GB) -- drive 0, s/n
WD-WCALA1283509, rev 08.02D08, SMART Status: Healthy 128 Megabytes
Installed Memory

Slot '0' is Empty
Slot '1' is Empty
Slot '2' has 128 MB
Local Drive Volumes

c: (NTFS on drive 0) 120.02 GB 106.33 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 20/05/2006 12:51:30 (admin)
Alan 06/02/2007 11:56:45 (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account EPSON Stylus Photo
830 Series on LPT1:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller NVIDIA RIVA TNT (Microsoft
Corporation) [Display adapter]
Nissei Sangyo 15.4 [Monitor] (15.4"vis, May 2006)
Bus Adapters Multimedia
AMD 756 PCI to USB Open Host Controller
VIA Rev 5 or later USB Universal Host Companion Controller (2x)
VIA USB Enhanced Host Controller Creative AudioPCI (ES1371,ES1373) (WDM)
Game Port for Creative
Communications Other Devices
Communications cable between two computers [Modem]
Communications cable between two computers #2 [Modem]


GlobeSpan USB ADSL LAN Modem
primary APIPA Address: 169.254.133.160 / 16
Physical Address: 00:90:96:5D:26:39

Networking Dns Server: 205.188.146.145
USB Human Interface Device
PC/AT Enhanced PS/2 Keyboard (101/102-Key)
HID-compliant mouse
Microsoft PS/2 Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 01/09/2007 Microsoft
Security Bulletin Summary) were not found installed. Note: CIS benchmarks
require that Critical and Important severity security hotfixes must be
installed.
Q908531 - Critical (details...)
Q911280 - Important (details...)
Q911562 - Critical (details...)
Q913580 - Low (details...)
Q914388 - Critical (details...)
Q914389 - Important (details...)
Q917344 - Critical (details...)
Q917422 - Critical (details...)
Q917734 - Critical (details...)
Q917953 - Important (details...)
Q918439 - Critical (details...)
Q919007 - Important (details...)
Q920213 - Critical (details...)
Q920670 - Important (details...)
Q920683 - Critical (details...)
Q920685 - Moderate (details...)
Q921398 - Moderate (details...)
Q922616 - Critical (details...)
Q922819 - Low (details...)
Q923191 - Critical (details...)
Q923414 - Important (details...)
Q923689 - Critical (details...)
Q923694 - Important (details...)
Q923980 - Important (details...)
Q924191 - Critical (details...)
Q924270 - Low (details...)
Q924496 - Moderate (details...)
Q925398 - Critical (details...)
Q925454 - Critical (details...)
Q926255 - Important (details...)
Q929969 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP2 (SP2)
Windows Media Player 9
SP0
KB911565 on 05/03/2006 (details...)
Windows Media Player
SP0
KB911564 on 05/03/2006 (details...)
Windows XP
SP2
KB811113[SP] on 25/11/2005 (details...)
SP3
KB873339 on 26/11/2005 (details...)
KB885250 on 26/11/2005 (details...)
KB885295 on 25/11/2005 (details...)
KB885835 on 26/11/2005 (details...)
KB885836 on 26/11/2005 (details...)
KB886185 on 26/11/2005 (details...)
KB887472 on 26/11/2005 (details...)
KB887742 on 26/11/2005 (details...)
KB888113 on 26/11/2005 (details...)
KB888302 on 26/11/2005 (details...)
KB890046 on 26/11/2005 (details...)
KB890859 on 26/11/2005 (details...)
KB891781 on 26/11/2005 (details...)
KB893066 on 26/11/2005 (details...)
KB893756 on 26/11/2005 (details...)
KB893803V2 on 25/11/2005 (details...)
KB894391 on 26/11/2005 (details...)
KB896358 on 26/11/2005 (details...)
KB896422 on 26/11/2005 (details...)
KB896423 on 26/11/2005 (details...)
KB896424 on 26/11/2005 (details...)
KB896428 on 26/11/2005 (details...)
KB896688 on 26/11/2005 (details...)
KB898461 on 25/11/2005 (details...)
KB899587 on 26/11/2005 (details...)
KB899591 on 26/11/2005 (details...)
KB900725 on 26/11/2005 (details...)
KB901017 on 26/11/2005 (details...)
KB901214 on 26/11/2005 (details...)
KB902400 on 26/11/2005 (details...)
Windows XP
SP3 (continued)
KB904706 on 26/11/2005 (details...)
KB905414 on 26/11/2005 (details...)
KB905749 on 26/11/2005 (details...)
KB905915 on 15/12/2005 (details...)
KB908519 on 05/03/2006 (details...)
KB910437 on 15/12/2005 (details...)
KB911927 on 05/03/2006 (details...)
KB912919 on 05/03/2006 (details...)
KB913446 on 05/03/2006 (details...)



Click here to see all available Microsoft security hotfixes for this
computer.

Marks a security hotfix (using the 01/09/2007 Microsoft Security
Bulletin Summary)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to
be reinstalled)
Unmarked hotfixes lack the data to allow verification


Click here for Belarc's System Management products, for large and small
companies.

Software Licenses [Back to Top]

Ahead - Nero - Burning Rom 1A20-021N-0100-1286-0950-6733
Ahead - Nero Fast CD-Burning Plug-in 1A20-021N-0100-1286-0950-6733
Belarc - Advisor 94408d0f
Microsoft - Internet Explorer 55736-OEM-3724516-04214
Microsoft - MS Office 97 Professional 53488-040-3641833-94595
Microsoft - WebFldrs XP 12345-111-1111111-09457
Microsoft - Windows XP Home Edition 55277-OEM-0055083-65726 (Key:
B222P-6J6KK-VVJHX-GYQ6B-HMP96)e

Software Versions (mouse over * for details, click * for location) [Back to
Top]
3rd Eye Solutions - FlashJester Jugglor Engine Version 1.1.0.0 *
Adobe Acrobat Reader Version 5.1.0.0 *
Ahead Software AG - Cover Designer Version 2, 3, 0, 11 *
Ahead Software AG - InfoTool Application Version 2, 2, 4, 0 *
Ahead Software AG - Nero Burning ROM Version 6, 3, 1, 20 *
Ahead Software AG - Nero CD - DVD Speed Version 3, 1, 6, 0 *
Ahead Software AG - Nero DriveSpeed Version 2, 0, 2, 0 *
Ahead Software AG - Nero StartSmart Version 1, 0, 1, 25 *
Ahead Software Gmbh NeroCheck Version 1, 0, 0, 2 *
America Online Version 9.00.001 *
America Online, Inc - AOL Connectivity Service Version 2.0.20.1.UK.223 *
America Online, Inc. - AOL Version 10.0.20.1.UK.223 *
America Online, Inc. - AOL Version 9.00.001 *
AOLSP Scheduler Version 1, 0, 0, 74 *
Apple Computer, Inc. - QuickTime QuickTime 6.5 *
ArcSoft PhotoImpression Version 4.0.0.48 *
Banner Blue Software Incorporated - Microsoft Organization Chart Version
2,0,0,1016 *
Belarc, Inc. - Advisor Version 7.2h *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Configure *
Friendly Products Version 1, 0, 0, 0 *
GTek Technologies Ltd. - GTCoach Version 3, 0, 0, 1 *
HP PML Version 7, 0, 0, 0 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft App-wide Setup for Windows Version 8.00 *
Microsoft Corporation - Clip Gallery 3.0 for Windows Version 3.0 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3001 * Microsoft Corporation
- Windows Installer - Unicode Version 3.1.4000.1823 *

 

[Bill Ridgeway]

IF your computer is infected AND it cannot be fixed by software THEN the
only way is to, in effect, start again. The fix I described works. If you
don't feel confident or competent to do it (and it's a good thing to admit
it now rather than Destroy It Yourself) then you'll have to get someone in.
The cost should be no more than the cost of a hard disk drive and about an
hours work.

Regards.

Bill Ridgeway
Computer Solutions