Combine "Mailbox" and "Personal Folers"

[David]

I have outlook installed on all users PCs each with one Exchange account and
one POP3 account. Therefore (I assume) the "Mailbox" folders are created in
association with Exchange and the "Personal Folders" are created in
association with the pst file related to the POP3 account.

First, must it be this way or do I have some choice in how this is
configured? Specifically, most users want all e-mail coming into one Inbox.
Is there a way that I can have the POP3 messages come into the Exchange
Inbox and get rid of the Personal Folders?

Thanks much for any and all advice with this.

David

 

[Brian Tillman]

I have outlook installed on all users PCs each with one Exchange
account and one POP3 account. Therefore (I assume) the "Mailbox"
folders are created in association with Exchange and the "Personal
Folders" are created in association with the pst file related to the
POP3 account.

Incorrect assumption. Both the Exchange account and the POP account will
use the same delivery location: whatever has been selected in the "Delivery
new e-mail to the following location" drop-down at the bottom left of
Tools>E-mail Accounts>Next

First, must it be this way or do I have some choice in how this is
configured? Specifically, most users want all e-mail coming into one
Inbox. Is there a way that I can have the POP3 messages come into the
Exchange Inbox and get rid of the Personal Folders?

Make the delivery location the Exchange mailbox.

 

[David]

Thanks Brian.

Am I correct that the Personal Folders and the .pst file are both needed for
the POP3 account?

David
----------------

 

[Brian Tillman]

Am I correct that the Personal Folders and the .pst file are both
needed for the POP3 account?

Personal Folders ARE a PST, usually. When they're on an Exchange server,
they're usually named "Mailbox - person's name" or "person's name".

When you use an Exchange mailbox as the delivery location, a PST is not
required, even if you have POP accounts in the mail profile. All POP
account messages will be delivered to the Exchange mailbox, even if you have
more than one POP account. Both Exchange and the POP accounts always share
the delivery location.

Some of us use PSTs even when we don't have POP accounts. For example,
where I work we have a 50 MB limit on our Exchange mailboxes, so I have a
PST (i.e., Personal Folders) into which I file messages as I deal with them.
All my other Outlook data (Calendar, Contacts, Tasks, etc.) remain in the
mailbox, but since my email is the largest part of my Outlook data, I keep
that in a PST.

 

[David]

Brian,

Thanks very much again.

So, it sounds like I can have all e-mail delivered to "Mailbox - Username",
delete the "Personal Folders", remove the pst file, and end up with both
Exchange e-mail and POP3 e-mail stored on the Exchange server (allowing for
the fact that I have to manage user volume). Am I understanding things
right? Thanks.

David
--------------------

 

[Brian Tillman]

So, it sounds like I can have all e-mail delivered to "Mailbox -
Username", delete the "Personal Folders", remove the pst file, and
end up with both Exchange e-mail and POP3 e-mail stored on the
Exchange server (allowing for the fact that I have to manage user
volume). Am I understanding things right? Thanks.

Your understanding is complete. Close the Personal Folders with
right-click>Close, stop Outlook, then delete the PST, if you want to delete
it.