collect data with forms / send results to an email

[Guest]

win xp pro / FP2003 / http://www.habcraft.co.uk/contact_us.htm

My feedback form is located at the above URl.
My problem
Everything works OK - except the final part of the process. In setting up
the form I used a wizard, the wizard allowed me to input information such as
the subject line of the email i get sent from my server with contents of the
information provided by the customer. In addition it allowed me to identify
the information I could use to populate my reply to line when replying to the
sender of the feedback form. It has check box telling me to include a form
field and then an empty text box where i should type in the name of the form
field. Naturally enough i decided to include the form field for the customers
email address.
However when I did a few dummy runs I found that instead of the reply to
line in my email being populated with the information I selected it contained
instead a combination of my user name and email address of the server host
company who host my website. In all other respects the form handling process
works correctly -its just this final niblet.
I have spent all afternoon with the server comoanys customer support - no
solution-the server I am using is a lniux server with Frontpage extensions.
Any ideas ladies & gentlemen...

Thank you for taking a look at my question
Dave

 

[Ronx]

Are you seeing the From line or the ReplyTo line? These are different.
The From line is hard coded in the extensions and may be your " user
name and email address of the server host company". The Replyto line
(which becomes the To line when you reply to the email) should be your
correspondent's email address.


In your form, you seem to have mixed the Subject field with the email
field:

B-Email-ReplyTo-From-Field="TRUE" S-Email-ReplyTo="subject"

Should be
B-Email-ReplyTo-From-Field="TRUE" S-Email-ReplyTo="UserEmail"

This can be changed by right clicking anywhere in the form, choose
Properties, and change the appropriate field.

Also, if there a lot of comments, you may find that an email configured
as HTML will not return all the fields from the form. It may be better
to use a text format for the email, rather than an HTML format.
--
Ron Symonds - Microsoft MVP (FrontPage)
Reply only to group - emails will be deleted unread.

http://www.rxs-enterprises.org/fp

FrontPage Support: http://www.frontpagemvps.com/

 

[Guest]

I cant see anything similair to the text you have displayed


When i right click I can see 'form properties' from the shortcut menu
When I select 'form properties' a menu appears asking me to select a check
box either
send to file name
send to email address
send to database
send to other
I have selected a file name and an email address and ignored the database
choice
then it asks me about the form properties - it asks me to give the form a
name and select a target - I have ignored the target but have named the form.
There is nothing else to complete in this section. My choices are either to
say OK, choose options or choose advanced.
I selected options.
Here I am presented with 4 tabs
file results, email results, confirmation page & saved fields
I selected e mail results
The first box to complete is the email address i want to the server to send
the feedback form data to - I have put in my choice of email address
the second box asks me to choose a format - I have chosen to put formatted
text here.
the third box is headed
e amil message header
and then the first subheading is 'subject line' - i have put in a
description here that tells me what the email is about 'habcraft feedback' -
i have left the check box unchecked - the title of the check box is form
field name

the second subheading is 'reply to line' i have typed in here 'userEmail'
and checked the form field check box

I cannot find any other ways of influencing what this form does

Dave

 

[Ronx]

Your description of what to do is correct.

And the form webbot now shows:
B-Email-ReplyTo-From-Field="TRUE" S-Email-ReplyTo="userEmail"

You can see this text if you go to
http://www.habcraft.co.uk/contact_us.htm and view source. You will not
see this in FrontPage.

Does the form work correctly now? Remember the users email address
should appear when you Reply to the email. It will still be From the
server.

I have sent a test message - check the reply address, but do not
actually reply since your reply will be automatically deleted by
Hotmail.
--
Ron Symonds - Microsoft MVP (FrontPage)
Reply only to group - emails will be deleted unread.

http://www.rxs-enterprises.org/fp

FrontPage Support: http://www.frontpagemvps.com/

 

[Guest]

got your test message - still same problem - message goes to server host see
e mail address below - this is what populates the reply to field in my email
(e-mail address removed)18.com

 

[Guest]

FYI
problem is consistent whether i use 'outlook' or my 'yahoo' email program to
recieve and send emails

 

[Thomas A. Rowe]

What do you see once you have open the email in your email application and you select to reply to
the message?

--
==============================================
Thomas A. Rowe
Microsoft MVP - FrontPage

http://www.Ecom-Data.com
==============================================

 

[Guest]

problem now fixed. server provider has been working on it -don't know what
they did but they said they had fixed my form - presumably it was my fault
and not thiers.

anyway thanks again for your kind attention - what would we do without you all

Dave

 

[Ronx]

I see what they did - changed userEmail to UserEmail in the form
properties. Form field names are CaSe sensitive - I should have spotted
that myself :-(

--
Ron Symonds - Microsoft MVP (FrontPage)
Reply only to group - emails will be deleted unread.

http://www.rxs-enterprises.org/fp

FrontPage Support: http://www.frontpagemvps.com/