Code 31 at Device Manager

[Samu]

Hello,

In a Dell Latitude D610 notebook I have two devices with error code 31:
the modem (Conexant D110 MDC v.9x) and the sound card (SigmaTel
C-Major).

If I delete the devices and reinstall them with last drivers from Dell,
I obtain the same 31 error code... and I don't understand the info in
the Q245386 article at MS KB
(http://support.microsoft.com/default.aspx?scid=kb;en-us;245386).

In the same notebook there is an installation of Windows XP that
detects and uses both devices correctly...

What else can I try to detect and use that devices with Windows 2000?

Thanks in advance, Samu

 

[Bob I]

1 Are the drivers intended for Windows 2000
2 You would need to locate the registry entry as indicated, but for the
modem and again for the soundcard rather that the mouse in the example.

 

[Samu]

First of all, thank you very much for your answer...

1-Well, I'm using Dell site downloaded drivers for w2k systems.
2-I know where are modem and sound registry entries, but I can't find
Upperfilter and Lowerfilter values...

Samu

 

[Bob I]

If there are not Upperfilter or LowerFilter keys then there aren't any
values to delete.