C'mon does'nt anybody know the answer to this one?

C

Chris Smith

Dear Friends,

Outlook XP(2002) and Windows Xp

I have a problem where my Find a Contact search box, situated in the
Standard Menu tool bar no longer works. This has happened after a fresh
install of outlook and then adding another pst file [ all my old info ].
When moving the default location for email to receive email to my old pst
file and then deleting the original pst file the search box fails to work
anymore!

I can only search for something using the FIND button which is situated next
to the Send/Recieve button

Anybody got any ideas?

Many Thanks
Chris
 
R

Russ Valentine [MVP-Outlook]

Make sure your Outlook Address Book Service is configured to display the
correct Contacts Folder. It is not unusual for the Outlook Address Book to
"lose track" of the connection to its Contacts Folder when you move or
import your PST or update your Outlook version or OS. Use the following
steps to reset the connection. Note that in some instances you may actually
have to remove the Outlook Address Book completely from your Profile, close
Outlook, and then re-add it before you can get it to work.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
 

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