Client error 619, server error 20077

[wampsk]

Hi,

After a server reboot some days ago, a Win2k remote client can n
longer connect to the NT4 server via PPTP VPN, but had no problem fo
many months before this. Other users are not affected and continue t
use the VPN without issue.

The Client:
Win2k pro SP3 using a standard ms VPN PPTP connection from a remot
corporate network. After attempting to connect, error 619, disconnecte
is displayed.

The Server:
NT4 SP6a Domain controller, sole server on network, connected to ADS
router/modem/firewall with PPTP passthough enabled. When the affecte
client tries to connect several identical events are logged:
Event 20077: An error occurred in the Point to Point Protocol module o
port ####. The PPP negotiation is not converging.

Steps taken so far:
Reboot client and server
Try logging in as different users
Recreate connection on client
Try connecting from different locations
Reapply service pack on client
Remove Norton products from client

I have yet to find a solution to this anywhere, if anyone knows th
answer I would greatly appreciate it


-
wamps

 

[Sharoon Shetty K [MSFT]]

Could you share the RASMAN log to get a better understanding of the problem?

Enable ras logs:
netsh ras set tracing * enabled

Location:
%WINDIR%\tracing\RASMAN.log

Thanks,
Sharoon