client error 0x80004005-00000000-0x000501

[Tomas Scambura]

Hi, i have problem wiht one user. She is sending every day email to one
distributional group. everythin was ok until tomorow. she got back
0x80004005-00000000-0x000501 error. I will by glad for every advice.

thanks

 

[K. Orland]

Version of Outlook and type of mail account?

 

[Tomas Scambura]

account=user, outlook=2003,

Version of Outlook and type of mail account?

 

[K. Orland]

What type of account as in:

Exchange
POP3
IMAP
etc.

 

[Tomas Scambura]

sorry

exhange

What type of account as in:

Exchange
POP3
IMAP
etc.

 

[K. Orland]

Is the DL on Exchange? Also, check network connectivity, especially if the
user is remote or wireless. Have you tried turning off cached mode?
In addition, is this her own DL or one on Exchange? Is she replying to the
DL on a daily basis? For example is this a long threaded email going back
quite a ways? Perhaps the DL has changed somehow? Maybe there are users on
the original DL that are no longer there?

 

[Tomas Scambura]

yes the DL in on exchange on GAL.
turn of cache mode didn´t help.
network connection is ok becasuse when i user her cable in my notebook and
then i tried send test e-mail to the same DL my e-mail was delivered to all
users.
she is replayin to than groupu daily. in that e-mail is no text only 2
attachment included. (2 shortcouts to web sides)

 

[Joey A.]

Had the same problem. Noticed that when replying and sending the reply, it
went to the SENT ITEMS very quickly then disappeared from SENT ITEMS. Then,
I tried again to send, clicked on the message in SENT ITEMS and noticed there
was no FROM:

My fix was to FORWARD the message to those I wanted to reply to and change
the subject from 'FW:' to 'RE:' and it worked.

I postulate that it was the original message in our Exchange server that was
somehow corrupted in transport.

 

[Kenyadoit]

Hi, i have problem wiht one user. She is sending every day email to one
distributional group. everythin was ok until tomorow. she got back
0x80004005-00000000-0x000501 error. I will by glad for every advice.

thanks

 

[Kenyadoit]

After much searching on Microsoft and Google, I found that turning off Word
as an email editor fixed this issue.

 

[Jonathan]

Sorry but turning off Word as email editor is not a "solution". I have seen
this problem in our environment (Exchange/Outlook 2003) numerous times and
we've narrowed it down to a formatting issue in Word. The workaround we use
is to have the user copy the content into something like Notepad to strip the
formatting, then copy it back into the message, and voilà, they are able to
send. I can't tell you why Word/Outlook/Exhange is behaving this way but
that's one for bigger brains than mine.