Certificate of Authenticity

M

Mike

I have a virus on my computer and would like to reboot
Windows XP. I have the CD-Rom but lost my Certificate of
Authenticity...is there anyway of getting this number?
 
B

Bruce Chambers

Greetings --

The Windows 25-character Product Key (required to perform the
installation) is stored on the CD packaging on a bright orange sticker
that says "Do not lose this number." If it was an OEM (factory
installed) license, it's stored on a label that the PC manufacturer
affixed to the exterior of the PC case, or on the bottom of a laptop.

To recover a lost Product Key:

If your system still runs, you should be able to use AIDA32
Enterprise from http://www.aida32.hu/aida32.php to find the Product
Key. (If you have a factory-installed OEM license, and haven't since
reinstalled the OS, the revealed Product Key is probably of the drive
image used at the factory and not _your_ specific Product Key;
therefore, it probably cannot be -- and definitely should not be --
used for a re-installation.)

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, you should contact whomever sold you the
PC; although very few manufacturers/vendors keep records of the
Product Keys they've sold, it's worth a try before you have to buy a
new license.


Bruce Chambers

--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 
M

Margaret

Right-click on the My Computer icon and select Properties.

2.. On the General tab, record the number listed under the 'Registered
to:' field. The format of this number is XXXXX-OEM-XXXXXXX-XXXXX. This is
the COA number that will be prompted for during the recovery process.
 
B

Bruce Chambers

Greetings --

No, that's the Product ID, and it's used primarily when trying to
obtain technical support.

Bruce Chambers

--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 

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