Certain Websites Crash IE and my access to the Internet

[Guest]

When I hit certain websites, IE 6.0 return the message: "Common client
network proxy service" problem." The undlying message mention a ccProxy.exe
error. Then IE shuts down. After that I have access to webpages on my network
connection. But, I can still get mail. Help please!

 

[Jan Il]

Hi Mike

Do you have Norton on your system? ccProxy is part of Norton. Try tuning
off the Norton firewall and see if that helps.

Also...see the information here:
http://www.mcse.ms/archive62-2004-2-209022.html
It might help explain what is going on and why.

You might check with the folks at Symantec for more information.


Hope this helps.

Jan
MS MVP - IE/OE
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[Jon Kennedy]

ccProxy.exe is part of Norton AV or Norton Internet Security. See these
articles for possible help:

Cannot connect to the Internet after installing a Common Client program
update
http://service1.symantec.com/SUPPORT/sharedtech.nsf/pfdocs/2005012115575213?Open

Error: "Symantec Network Proxy Service has encountered a problem and needs
to close"
http://service1.symantec.com/SUPPORT/nip.nsf/pfdocs/2005042810581436?Open

Also, make sure you update your virus defs and run a full system scan if the
above doesn't work.

 

[Puya]

Mike,

What sites are causing the crash?

thanks
-P