Certain web sites and links freeze IE

[Laurel]

Certain web sites, and certain actions in IE freeze it so it has to be
killed in the task manager. www.cancer.org/ is one, and when I clicked on a
link in a MoveOn.org survey it froze.

This feels very similar to a problem I was (and am again) having in Outlook
Express and Word, where clicking on a URL link causes the application to
freeze - requiring that it be killed in Task Manager. I got a cure for that
in the OE newsgroup, but the problem returned the next day, either spyware
or anti-spyware, I'm guessing. Hard to test, though.

Anyway, the advice I got in OE no longer works, and now I see that IE is
involved. Can anyone suggest a repair?

I've tried running regsvr32 on the following, no luck. urlmon.dll.
Shdocvw.dll
. Msjava.dll
. Actxprxy.dll
. Oleaut32.dll
. Mshtml.dll
. Browseui.dll
. Shell32.dll

 

[Laurel]

Actually, it's just links. Not all links (Google links work OK). In
www.cancer.org the problem happens when I click on a link.
Since postng this I've run SCF/Scannow and re-booted. Didn't help.

 

[Don Varnau]

Hi,
What version of Windows?

The page at cancer.org uses javascript for hyperlinks and to open some
pop-up windows.

Some steps to try...
First, clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)

Check the configuration of any security program you're running to see if
it's blocking scripts, scripting, active content.

Go to Internet Options> Security> Internet Zone, set it to Default.

You might put cancer.org in Trusted Sites. From Internet Options>
Security> Trusted Sites> Sites> uncheck "Require server verification
(https for all sites" then add " *.cancer.org " (without the quotes) to
this zone.

Try these two commands from Start> Run> cmd
regsvr32 vbscript.dll [enter]
regsvr32 jscript.dll [enter]

Then, you might try a reload of the scripting engine. Go to
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
for the appropriate download.

Hope this helps,
Don
[MS MVP- IE/OE]

 

[Laurel]

Well, I had high hopes. Sure learned a lot here, but no cigar. I still
have the problem (re-booted after getting the new script stuff from the ms
web iste).

I assume the only thing I needed to get from the scripting engine site was
the engine itself - i.e., the first download?

I also re-visited another thread where I was asking about my Java engine
"How can I refresh Java engine" 3/24, and my system passed its test.

Any other ideas?

I have a Dell PC, and I could call Dell, but I've found lately that they're
very quick to tell me I have to re-install the OS. This is not an option
for me at this point because of work commitments, difficulty in figuring out
how/where to re-install everything. I work from home and due to mergers etc
our IT staff knows from nothing about my working environment.

So... I'm thinking about just taking the PC in to some computer repair
person. Any suggestions about how to figure out who to go to? I was
thinking about just walking into Comp USA.... ????

I've explored this problem also in the OE group, before I realized that the
problem wasn't limited to OE and documents... Lots of great info...

And the MOST frustrating thing is that once the info worked. For a few
brief shining moments the problem went away after I ran regsvr32 on a bunch
of dlls....

Well, sorry for rambling. Thanks again.

Hi,
What version of Windows?

The page at cancer.org uses javascript for hyperlinks and to open some
pop-up windows.

Some steps to try...
First, clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)

Check the configuration of any security program you're running to see if
it's blocking scripts, scripting, active content.

Go to Internet Options> Security> Internet Zone, set it to Default.

You might put cancer.org in Trusted Sites. From Internet Options>
Security> Trusted Sites> Sites> uncheck "Require server verification
(https for all sites" then add " *.cancer.org " (without the quotes) to
this zone.

Try these two commands from Start> Run> cmd
regsvr32 vbscript.dll [enter]
regsvr32 jscript.dll [enter]

Then, you might try a reload of the scripting engine. Go to
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
for the appropriate download.

Hope this helps,
Don
[MS MVP- IE/OE]

Certain web sites, and certain actions in IE freeze it so it has to be
killed in the task manager. www.cancer.org/ is one, and when I clicked

on

a
link in a MoveOn.org survey it froze.

This feels very similar to a problem I was (and am again) having in Outlook
Express and Word, where clicking on a URL link causes the application to
freeze - requiring that it be killed in Task Manager. I got a cure for that
in the OE newsgroup, but the problem returned the next day, either spyware
or anti-spyware, I'm guessing. Hard to test, though.

Anyway, the advice I got in OE no longer works, and now I see that IE is
involved. Can anyone suggest a repair?

I've tried running regsvr32 on the following, no luck. urlmon.dll.
Shdocvw.dll
. Msjava.dll
. Actxprxy.dll
. Oleaut32.dll
. Mshtml.dll
. Browseui.dll
. Shell32.dll

 

[Laurel]

Forgot to answer your first question - XP. Haven't yet installed SP2 as
I've read things can frieze up if your system is already infected. Adaware
and CounterSpy are finding very few things these days, but all this trouble
makes me nervous. Think I should just go ahead??? Might it fix this?

Hi,
What version of Windows?

The page at cancer.org uses javascript for hyperlinks and to open some
pop-up windows.

Some steps to try...
First, clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)

Check the configuration of any security program you're running to see if
it's blocking scripts, scripting, active content.

Go to Internet Options> Security> Internet Zone, set it to Default.

You might put cancer.org in Trusted Sites. From Internet Options>
Security> Trusted Sites> Sites> uncheck "Require server verification
(https for all sites" then add " *.cancer.org " (without the quotes) to
this zone.

Try these two commands from Start> Run> cmd
regsvr32 vbscript.dll [enter]
regsvr32 jscript.dll [enter]

Then, you might try a reload of the scripting engine. Go to
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
for the appropriate download.

Hope this helps,
Don
[MS MVP- IE/OE]

Certain web sites, and certain actions in IE freeze it so it has to be
killed in the task manager. www.cancer.org/ is one, and when I clicked

on

a
link in a MoveOn.org survey it froze.

This feels very similar to a problem I was (and am again) having in Outlook
Express and Word, where clicking on a URL link causes the application to
freeze - requiring that it be killed in Task Manager. I got a cure for that
in the OE newsgroup, but the problem returned the next day, either spyware
or anti-spyware, I'm guessing. Hard to test, though.

Anyway, the advice I got in OE no longer works, and now I see that IE is
involved. Can anyone suggest a repair?

I've tried running regsvr32 on the following, no luck. urlmon.dll.
Shdocvw.dll
. Msjava.dll
. Actxprxy.dll
. Oleaut32.dll
. Mshtml.dll
. Browseui.dll
. Shell32.dll

 

[Laurel]

I went ahead and installed SP 2 and the problem is fixed!!!!

Thanks again for all your educational tips. Will save for future
investigations.

Hi,
What version of Windows?

The page at cancer.org uses javascript for hyperlinks and to open some
pop-up windows.

Some steps to try...
First, clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)

Check the configuration of any security program you're running to see if
it's blocking scripts, scripting, active content.

Go to Internet Options> Security> Internet Zone, set it to Default.

You might put cancer.org in Trusted Sites. From Internet Options>
Security> Trusted Sites> Sites> uncheck "Require server verification
(https for all sites" then add " *.cancer.org " (without the quotes)
to
this zone.

Try these two commands from Start> Run> cmd
regsvr32 vbscript.dll [enter]
regsvr32 jscript.dll [enter]

Then, you might try a reload of the scripting engine. Go to
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
for the appropriate download.

Hope this helps,
Don
[MS MVP- IE/OE]

Certain web sites, and certain actions in IE freeze it so it has to be
killed in the task manager. www.cancer.org/ is one, and when I clicked
on a
link in a MoveOn.org survey it froze.

This feels very similar to a problem I was (and am again) having in Outlook
Express and Word, where clicking on a URL link causes the application to
freeze - requiring that it be killed in Task Manager. I got a cure for that
in the OE newsgroup, but the problem returned the next day, either
spyware
or anti-spyware, I'm guessing. Hard to test, though.

Anyway, the advice I got in OE no longer works, and now I see that IE is
involved. Can anyone suggest a repair?

I've tried running regsvr32 on the following, no luck. urlmon.dll.
Shdocvw.dll
. Msjava.dll
. Actxprxy.dll
. Oleaut32.dll
. Mshtml.dll
. Browseui.dll
. Shell32.dll

 

[Jan Il]

Hi Laurel

I went ahead and installed SP 2 and the problem is fixed!!!!

Thanks again for all your educational tips. Will save for future
investigations.

Glad to hear you were able to resolve your problem. Good job!

Thank you for posting back and letting us know what worked for you, and for
the benefit of other readers who might have a similar problem.

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Hi,
What version of Windows?

The page at cancer.org uses javascript for hyperlinks and to open some
pop-up windows.

Some steps to try...
First, clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)

Check the configuration of any security program you're running to see if
it's blocking scripts, scripting, active content.

Go to Internet Options> Security> Internet Zone, set it to Default.

You might put cancer.org in Trusted Sites. From Internet Options>
Security> Trusted Sites> Sites> uncheck "Require server verification
(https for all sites" then add " *.cancer.org " (without the quotes)
to
this zone.

Try these two commands from Start> Run> cmd
regsvr32 vbscript.dll [enter]
regsvr32 jscript.dll [enter]

Then, you might try a reload of the scripting engine. Go to
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
for the appropriate download.

Hope this helps,
Don
[MS MVP- IE/OE]

Certain web sites, and certain actions in IE freeze it so it has to be
killed in the task manager. www.cancer.org/ is one, and when I clicked
on a
link in a MoveOn.org survey it froze.

This feels very similar to a problem I was (and am again) having in Outlook
Express and Word, where clicking on a URL link causes the application to
freeze - requiring that it be killed in Task Manager. I got a cure for that
in the OE newsgroup, but the problem returned the next day, either
spyware
or anti-spyware, I'm guessing. Hard to test, though.

Anyway, the advice I got in OE no longer works, and now I see that IE is
involved. Can anyone suggest a repair?

I've tried running regsvr32 on the following, no luck. urlmon.dll.
Shdocvw.dll
. Msjava.dll
. Actxprxy.dll
. Oleaut32.dll
. Mshtml.dll
. Browseui.dll
. Shell32.dll

 

[Jan Il]

Hi,
What version of Windows?

The page at cancer.org uses javascript for hyperlinks and to open some
pop-up windows.

Some steps to try...
First, clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)

Check the configuration of any security program you're running to see if
it's blocking scripts, scripting, active content.

Go to Internet Options> Security> Internet Zone, set it to Default.

You might put cancer.org in Trusted Sites. From Internet Options>
Security> Trusted Sites> Sites> uncheck "Require server verification
(https for all sites" then add " *.cancer.org " (without the quotes)
to
this zone.

Try these two commands from Start> Run> cmd
regsvr32 vbscript.dll [enter]
regsvr32 jscript.dll [enter]

Then, you might try a reload of the scripting engine. Go to
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
for the appropriate download.

Way to go Don! Remind me not to give you a shoe in the door! ;o))

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Hope this helps,
Don
[MS MVP- IE/OE]

Certain web sites, and certain actions in IE freeze it so it has to be
killed in the task manager. www.cancer.org/ is one, and when I clicked
on a
link in a MoveOn.org survey it froze.

This feels very similar to a problem I was (and am again) having in Outlook
Express and Word, where clicking on a URL link causes the application to
freeze - requiring that it be killed in Task Manager. I got a cure for that
in the OE newsgroup, but the problem returned the next day, either
spyware
or anti-spyware, I'm guessing. Hard to test, though.

Anyway, the advice I got in OE no longer works, and now I see that IE is
involved. Can anyone suggest a repair?

I've tried running regsvr32 on the following, no luck. urlmon.dll.
Shdocvw.dll
. Msjava.dll
. Actxprxy.dll
. Oleaut32.dll
. Mshtml.dll
. Browseui.dll
. Shell32.dll