CDROM drive un recognized

Discussion in 'Windows XP Hardware' started by Soe Priyono, Jan 6, 2004.

  1. Soe Priyono

    Soe Priyono Guest

    HI,
    I got a problem after un-installing pinnacle v8.6 under
    my windows xp home edition v5.1.2600. My laptop is Sony
    Vaio GR370.

    Problem statement:
    driver loaded successfully but can not recognize device
    (code 41)

    Windows cannot start this h/w device because its
    configuration information (in teh registry) is incomplete
    or damaged (code 19).

    Appreciate very much if anyone can help resolve the
    problem.

    Pls reply my email id

    THANKS
    Soe
     
    Soe Priyono, Jan 6, 2004
    #1
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  2. Soe Priyono

    Guest Guest

    Hi

    Try boot in safe mode and login as administrator.
    Go to device manager and uninstall the CD-rom then reboot
    Let windows search and re-install the Cd-rom driver

    Hope it helps

    Pete


    ----- Soe Priyono wrote: ----

    HI
    I got a problem after un-installing pinnacle v8.6 under
    my windows xp home edition v5.1.2600. My laptop is Sony
    Vaio GR370

    Problem statement
    driver loaded successfully but can not recognize device
    (code 41

    Windows cannot start this h/w device because its
    configuration information (in teh registry) is incomplete
    or damaged (code 19)

    Appreciate very much if anyone can help resolve the
    problem

    Pls reply my email i

    THANKS
    So
     
    Guest, Jan 6, 2004
    #2
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