CD-RW and DVD drives not reading any media

[Guest]

I have a very strange problem, but I have seen others with similar problems.
Neither of the drives in my computer read cd's or dvd's. When you go into
the file manager you see a CD-RW drive and a DVD/RW drive. There are no
errors in the hardware manager for the devices. The error that I get when I
try to open a cd or dvd is 'Disk is not formatted' 'Windows cannot read from
this disk. The disk might be corrupted, or it could be using a format that
is not compatiable with windows....

I have disconnected the devices, swapped out the devices, reloaded the
software.

Now here is the kicker, this started with I upgraded from Windows 2000 Pro
to Windows XP Pro.

Any help would be appreciated.

Thanks,

 

[Guest]

Similar problem, but different. Mine will read audio CD's, DVD's and data
CD's, but will not recognize the drive when a blank CD is inserted in either
drive. Roxio also does not recognize drive. I can write audio CD's using
Windows Media Player, but cannot write any data CD's. The typical "what do
you want to do?" with this disk never pops up for a blank CD, yet it works
for a blank DVD. A friend also has the exact same problem.

 

[Rock]

I have a very strange problem, but I have seen others with similar problems.
Neither of the drives in my computer read cd's or dvd's. When you go into
the file manager you see a CD-RW drive and a DVD/RW drive. There are no
errors in the hardware manager for the devices. The error that I get when I
try to open a cd or dvd is 'Disk is not formatted' 'Windows cannot read from
this disk. The disk might be corrupted, or it could be using a format that
is not compatiable with windows....

I have disconnected the devices, swapped out the devices, reloaded the
software.

Now here is the kicker, this started with I upgraded from Windows 2000 Pro
to Windows XP Pro.

Any help would be appreciated.

Thanks,

How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD Discs
http://support.microsoft.com/?id=321641

HOW TO: Troubleshoot Issues That Occur When You Write Data to a CD-R or
CD-RW Optical Disc in Windows XP
http://support.microsoft.com/?id=324129

CD-R Drive or CD-RW Drive Is Not Recognized As a Recordable Device
http://support.microsoft.com/?id=316529

DVD Support in Windows XP
http://www.microsoft.com/windows/windowsmedia/windowsxp/dvdplay.aspx

Resources for troubleshooting DVD problems in Windows XP
http://support.microsoft.com/?id=308012