CD-ROM Woes

N

Neal Lavon

Like others here, I have been having a CD-ROM issue with Windows XP
SP2. I have a basic vanilla Lite-On CD-ROM player (not burner) running
as a slave to a Plextor PX-708A DVD Burner. It used to be I got
intermittent reading of the CD-ROM player but now I get no response
from the CD-ROM whatsoever. It whirs and loads but usually the system
freezes soon after. I have icons for both the CD and the DVD and I can
read data and programs just fine from the DVD burner.

I have Norton Utilities 2005 and the burner is Roxio Easy Media
Creator 7. I ran Microsoft Auto Fix with the CD drive in question and
got:


AutoFix [V5.2.3790.67]
Time [2005-02-05 12:56:23]
Microsoft Windows Version [5.1 (Service Pack 2) <2600>]

Test [The Shell Hardware Detection service is running.] - Instance
[N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK

Test [Policies] - Instance [F:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) <Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }

Test [Drive Notification] - Instance [F:\, Drive Type: 5]:
Result [Legacy Notification]: OK
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
Repair << [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device
is malfunctioning, or the wizard cannot determine the problem.

Now, I'm at the end of my rope with this. The Device Manager says it
is working fine although it calls it and the DVD-ROM drive "SCSI"
devices although they are plugged into the IDE ports on the
motherboard. Anyway, the DVD works okay. Nor do I get any code errors
with the CD-ROM, it just doesn't work.

I did go the regedit route and found the
4D36E965-E325-11CE-BFC1-08002BE10318 key and found for Lower Filters:
Type: REG_MULTI-ZA Data: PxHelp20 PFC Cdr4_xp
It has the same filed backed up (with a .bak extension)

The Upper Filters:
Type REG_MULTI-SZ Data incdrm InCDPass GEARAspiWDM Cdralw2k pwd_2k
It too has another file with the .bak extension.

I haven't done anything yet but this problem is driving me nuts.
Thanks for any help...
 
R

Rich Barry

Neal, did you try the Lite-On on another PC? Or try it as Master
temporarily removing the Dvd Burner. Lite-On's have been very unreliable for
me. But for others they work great.
Neal Lavon said:
Like others here, I have been having a CD-ROM issue with Windows XP
SP2. I have a basic vanilla Lite-On CD-ROM player (not burner) running
as a slave to a Plextor PX-708A DVD Burner. It used to be I got
intermittent reading of the CD-ROM player but now I get no response
from the CD-ROM whatsoever. It whirs and loads but usually the system
freezes soon after. I have icons for both the CD and the DVD and I can
read data and programs just fine from the DVD burner.

I have Norton Utilities 2005 and the burner is Roxio Easy Media
Creator 7. I ran Microsoft Auto Fix with the CD drive in question and
got:


AutoFix [V5.2.3790.67]
Time [2005-02-05 12:56:23]
Microsoft Windows Version [5.1 (Service Pack 2) <2600>]

Test [The Shell Hardware Detection service is running.] - Instance
[N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK

Test [Policies] - Instance [F:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) <Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }

Test [Drive Notification] - Instance [F:\, Drive Type: 5]:
Result [Legacy Notification]: OK
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
Repair << [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device
is malfunctioning, or the wizard cannot determine the problem.

Now, I'm at the end of my rope with this. The Device Manager says it
is working fine although it calls it and the DVD-ROM drive "SCSI"
devices although they are plugged into the IDE ports on the
motherboard. Anyway, the DVD works okay. Nor do I get any code errors
with the CD-ROM, it just doesn't work.

I did go the regedit route and found the
4D36E965-E325-11CE-BFC1-08002BE10318 key and found for Lower Filters:
Type: REG_MULTI-ZA Data: PxHelp20 PFC Cdr4_xp
It has the same filed backed up (with a .bak extension)

The Upper Filters:
Type REG_MULTI-SZ Data incdrm InCDPass GEARAspiWDM Cdralw2k pwd_2k
It too has another file with the .bak extension.

I haven't done anything yet but this problem is driving me nuts.
Thanks for any help...
 
N

Neal Lavon

I haven't tried it on another PC or switched them. Perhaps I'll give
that a shot. But the same thing has happened with other CDs in there,
so I'm not so sure it's the brand. There's some driver glitch that's
causing this but I can't figure out what it is. Thanks for the reply.

Neal Lavon

Neal, did you try the Lite-On on another PC? Or try it as Master
temporarily removing the Dvd Burner. Lite-On's have been very unreliable for
me. But for others they work great.
Neal Lavon said:
Like others here, I have been having a CD-ROM issue with Windows XP
SP2. I have a basic vanilla Lite-On CD-ROM player (not burner) running
as a slave to a Plextor PX-708A DVD Burner. It used to be I got
intermittent reading of the CD-ROM player but now I get no response
from the CD-ROM whatsoever. It whirs and loads but usually the system
freezes soon after. I have icons for both the CD and the DVD and I can
read data and programs just fine from the DVD burner.

I have Norton Utilities 2005 and the burner is Roxio Easy Media
Creator 7. I ran Microsoft Auto Fix with the CD drive in question and
got:


AutoFix [V5.2.3790.67]
Time [2005-02-05 12:56:23]
Microsoft Windows Version [5.1 (Service Pack 2) <2600>]

Test [The Shell Hardware Detection service is running.] - Instance
[N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK

Test [Policies] - Instance [F:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) <Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }

Test [Drive Notification] - Instance [F:\, Drive Type: 5]:
Result [Legacy Notification]: OK
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
Repair << [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device
is malfunctioning, or the wizard cannot determine the problem.
Required action: The wizard found problems but cannot fix them -> None

Now, I'm at the end of my rope with this. The Device Manager says it
is working fine although it calls it and the DVD-ROM drive "SCSI"
devices although they are plugged into the IDE ports on the
motherboard. Anyway, the DVD works okay. Nor do I get any code errors
with the CD-ROM, it just doesn't work.

I did go the regedit route and found the
4D36E965-E325-11CE-BFC1-08002BE10318 key and found for Lower Filters:
Type: REG_MULTI-ZA Data: PxHelp20 PFC Cdr4_xp
It has the same filed backed up (with a .bak extension)

The Upper Filters:
Type REG_MULTI-SZ Data incdrm InCDPass GEARAspiWDM Cdralw2k pwd_2k
It too has another file with the .bak extension.

I haven't done anything yet but this problem is driving me nuts.
Thanks for any help...
 

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