CD-ROM not working

[Guest]

Ok, We couldn't do a Windows update from Microsoft.com on a computer we use.
I found a fix (recommended by a few people, and by MS themselves as a fix for
XP (not necessarily 2K)), so I tried it - it involved changing a registry
key. I'd read in a KB article on Microsoft.com that there was a registry
value that needed to be changed to 0 for Windows update to work (KB article:
830086). I backed up the registry, then made the change.

So I could get to the Windows update page and scan for updates - except it
always showed 0 available. (MS support says all the updates were installed -
I don't buy it yet, but that's another story.) I tried to import the old
registry... each time I got an error "Could not update the registry." (I
think/hope it was just because something was running at the time, a
program/whatever.)

All that past - Now the CD drive won't work. I've tried un/reinstalling the
driver and un/reinstalling the device, to no avail. The error message in
Device Mgr says Code 19: Registry problem (not word for word, but that's the
gist of it.)

Any ideas on fixing it?

~Yb, who's losing it this week

 

[Dave Patrick]

This article may help.

http://support.microsoft.com/default.aspx?scid=kb;[LN];270008

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Ok, We couldn't do a Windows update from Microsoft.com on a computer we
use.
| I found a fix (recommended by a few people, and by MS themselves as a fix
for
| XP (not necessarily 2K)), so I tried it - it involved changing a registry
| key. I'd read in a KB article on Microsoft.com that there was a registry
| value that needed to be changed to 0 for Windows update to work (KB
article:
| 830086). I backed up the registry, then made the change.
|
| So I could get to the Windows update page and scan for updates - except it
| always showed 0 available. (MS support says all the updates were
installed -
| I don't buy it yet, but that's another story.) I tried to import the old
| registry... each time I got an error "Could not update the registry." (I
| think/hope it was just because something was running at the time, a
| program/whatever.)
|
| All that past - Now the CD drive won't work. I've tried un/reinstalling
the
| driver and un/reinstalling the device, to no avail. The error message in
| Device Mgr says Code 19: Registry problem (not word for word, but that's
the
| gist of it.)
|
| Any ideas on fixing it?
|
| ~Yb, who's losing it this week
|