CD-ROM drive no longer works

[The Babaloughesian]

I have Windows XP Home. My problem is with "CD-Drive (D". When I insert
a disk, whether a data CD or audio, nothing loads. The little green light
blinks briefly, but nothing loads. When I click the drive in "My Computer"
or try to Explore what's on the disk, it asks me to insert a disk, as if it
doesn't recognize that one is already inserted. It's been this way for
about a month.

I think the device in question is the "LITEON CD-ROM LTN526S", but according
to the device manager, it's working properly, and no updated drivers are
available.

I just learned about the existence of the Event Viewer a few hours ago. I
found 91 errors with "cdrom" listed in the Source column. Thirteen are
error-id-11 "The driver detected a controller error on \Device\CdRom1"; the
rest are all error-id-7 "The device, \Device\CdRom1, has a bad block." I
don't know what to do about these.

The first of these errors apparently occurred around the time I installed an
external CD-RW drive, so I figure something about that had something to do
with it, but I'm not sure what to do about it short of removing the CD-RW
(and since installing the CD-RW required inserting a disk into CD-Drive(D,
I'm concerned that uninstalling the CD-RW would leave me stuck without any
drives capable of reading data disks).

 

[Guest]

You could try to use a CD lens cleaner and see if this cures your problem.

If not there may be a hardware fault and it is cheaper to buy a new CD than
take it to a technician to diagnose.

Take your pick - I'd buy a new CD and hope that it cures the problem.