CD-R drive disapear

[Richard]

I have a Sony CD-R drive. And the cd-r drive disapear in
My Computer. On the device manager it says: Windows cannot
start this hardware device because its configuration
information (in the registry) is incomplete or damaged.
(Code 19)
Please help me

 

[P Mossel]

I have a Sony CD-R drive. And the cd-r drive disapear in

My Computer. On the device manager it says: Windows cannot
start this hardware device because its configuration
information (in the registry) is incomplete or damaged.
(Code 19)

Your best bet is to look at Microsoft Knowledge Base
Article 314060, which attributes this to "Removing Easy
CD Creator in Windows XP." That article also suggests a
registry fix.

Another reason might be an incorrect driver. Try to
reinstall the CD-R in the Device Manager