CD DVD Not Working

[Guest]

Hey,

Since I installed Vista my CD/DVD drive was working and has stopped working.
When I go into Device Manager theres a message:

Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)

The Check For Solutions or Driver Update offer no solution. How Do I fix
this without having access to the CD?

 

[Mike Hall - MVP]

Try the solution given here..

http://support.microsoft.com/kb/314060

 

[ato_zee]

Since I installed Vista my CD/DVD drive was working and has stopped
working.
When I go into Device Manager theres a message:

If it's a Liteon then Vista may have problems with it.
Returned the Liteon, got a refund, bought an LG
no more problems.
Tried Liteon support, useless.

 

[Guest]

Mike and All,

Many thanx for the assistance....one more question, if I may...in the text
the directions suggest modifying the registry, then rebooting. If successful
all is well but if not the instruction suggest:

If a CD recording program no longer works after you restart the computer,
you must reinstall the CD recording program

How does one "reinstall the CD recording program" if the drive isn't
working? Is this online someplace?

austin

 

[Guest]

That fixed it....Thanx for the great info.

Try the solution given here..

http://support.microsoft.com/kb/314060

 

[Mike Hall - MVP]

You're welcome..

 

[ama]

my cd drive was working ok until today when i put a cd in it didnt work
this is the error message i got from device manager general

Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. (Code 19)

how can i fix this