CD drive does not recognize cd-rom or audio cd, but plays DVD

[Guest]

My Compaq laptop has a TEAC DW-224e DVD/CD-RW drive. It use to work fine,
but suddenly the computer does not read any data from a CD-ROM or an audio
CD. The icon for the drive is there, but it contains no files. None of the
audio players detect any files in it. However, DVD's work fine, manual or
autoplay. I also was not able to burn a CD. Roxio could not burn anything
and WMP did not recognize a blank disc was in the drive. I have done
research into the burner issue and found that the IMAPI CD-burning COM was
not set to start, so I have reset that using the Administrative Tools
function in the Control Panel. However, I have not yet tried to burn a CD.
This is the least important of the functions for the drive. Using CD-ROMs
and listening to Audio CD is more important.

I believe there is some software issue or key that needs to be reset, but
have not been able to locate it. Drivers are current, as TEAC does not
supply drivers for this OEM drive, and uses the installed Microsoft CD
driver. Update indicates that the current driver is installed. It starts to
run when a disc is inserted, but then stops. Running SP1.

Any ideas?

 

[Guest]

Update: The CD Burner now functions, after I did the reset. Both Roxio and
WMP finds a blank audio CD and will burn songs to it.

 

[Yves Leclerc]

It would be nice if you were to list, in details, the "reset" you did to get
this to work.

 

[Guest]

It would be nice if you were to list, in details, the "reset" you did to get
this to work.

I found it on this forum by doing a search for CD burning. It involves
going into control panel - administrative tools - services - IMAPI CD-burning
COM Service - right click - properties. If it is set for "STOP" the drive
will not burn. You reset it to "START".