CAUTION: Finds and deletes non-threats!

[AJ DiBianca]

As President of PCS (Personal Communication Systems,
Inc.) we manufacture software that is installed in
the "...Program Files/PCS" directory. Microsoft ASSUMES
that since this directory can also be created by a
program called "PC Spy" that the mere PRESENCE of this
directory indicates the presence of spyware. Wazzup with
that? How about some due dilligence in checking for the
presence of the actual executable by PC Spy before
recommending deleting all files (including TXT, DLL and
PDF files)? What if I worked for "Private Commercial
Shipping" and kept all my important documents in
the ".../PCS" directory - ZAP - gone in one fell swoop?
PLEASE MICROSOFT - FIX THIS BEFORE MORE OF OUR CUSTOMERS
CALL AND COMPLAIN THAT THE PRODUCTS THEY PURCHASE FROM US
HAVE BEEN UNINSTALLED BY YOU! If anyone with authority
reads this - PLEASE contact me directly (e-mail address removed).

 

[Bill Sanderson]

AJ--You can get directly in touch with Microsoft, and get this fixed, via a
link at the end of the following KB article:

http://support.microsoft.com/kb/892340 Microsoft Windows AntiSpyware (Beta)
identifies a program as a spyware threat (Listing criteria and Dispute
process)

Please use the dispute resolution form--I know they are actively working on
lots of submissions now.

 

[Cntrysky]

I figure that it should at least detect that folder and
give a warning signal.. then check within the folder for
files that are indeed spyware then give the bells and
whistles.

- It is sort of the same idea as for those that use Kazaa
and keep their music files within the folder. Once Kazaa
is removed it will remove the files within including the
music files. The way to fix this that seems to work is
system restore to an earlier day. (if it is an option)