Can't use Word after formatting my computer

  • Thread starter josh2415caoline
  • Start date
J

josh2415caoline

I bought my computer loaded with Word but have had to format my hard drive.
After reloading the drive Word wants a product key which I can only find on
the authentication key sticker on the side of my case. It refuses to accept
it saying it is not the proper key. I have tried this so many times my
fingers are numb. Help
 
J

JoAnn Paules

If you read that sticker you'll see it's for Windows, not Word. The product
key it wants is on an orange/yellow sticker on the CD case.
 

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