can't uninstall

[Guest]

Hello – I have a big problem with the Add/Remove facility in Control Panel.
I have loads of applications that I can’t uninstall – almost every time I try
I get the Wise Uninstall dialog box appearing with the declaration: ‘Could
not open INSTALL.LOG file.’ Can someone tell me how I can re-install
INSTALL.LOG file – I am not sure how I lost it in the first place. Thanks
Karen

 

[Will Denny]

Hi Karen

You'll need re-install each program that you see the error message for, then
uninstall them. The files for those programs haven't been deleted via
Windows Explorer or the command prompt, have they?

 

[Guest]

Follow this link
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

 

[Guest]

I have the same problem as Karen and downloaded the Windows Install Clean
up, you suggested, but it doesn't show the program I need to remove,
Divakartandon. I suspect that the Ad-aware SE personal prog some one
installed for me to protect against spy-ware is causing the 'could not
install log file' but I can't uninstall the program to check that!

Please advise.

 

[Guest]

i was trying to uninstall yahoo messenger but my computer prompts with COULD
NOT FIND INSTALL.LOG FILE? Please help...

 

[Guest]

i have tried to follow that link Windows Install Clean
up as suggested, but it doesn't show the program I need to remove, which is
the yahoo messenger...any other options?

 

[David Candy]

Ignore it.

or reinstall it then uninstall it.

 

[Guest]

thanks for ur reply david. i wish u could help me more. i tried to reinstall
it but an error prompt said COULD NOT LOAD THE DLL LIBRARY. THE SPECIFIED
MODULE COULD NOT BE FOUND...i appreciate ur help on this.

 

[David Candy]

Why do you think the program is even installed? How did you reinstall.

 

[Guest]

the program is yahoo messenger and i have been using it for awhile but it has
been causing errors so i wanna reinstall it again. i tried doin that by goin
to the main page of yahoo and install messenger but an error occured that it
could not load the dll library..any idea?

 

[Guest]

Hi,
I am having a simillar problem...i wish to get rid of Aol double click..this
is only a prog to be installed, but when i went to delete, it told me i would
have to do it in the control panel/add-remove..when i looked it was not there.
i believe it is because it is not installed so only the short-cut was
deleted...why did it tell me to go to the control panel?

 

[thecreator]

Hi ,

Did you install the Aim Instant Messenger program?

 

[Guest]

No I don't believe i did...What is it!!
Will this stop me from uninstalling or is it an aid?

thanks
niks

 

[thecreator]

Hi Bikersam,

Did you install Netscape? Lots of times, Netscape or AIM Instant
Messenger program, puts a link on the Desktop to install America Online. But
it is not a program that has been installed. It is a reference to files to
install America Online.

Use Explore and browse to C:\Program Files\AOD or C:\Program
Files\America Online\AOD and delete the folder, then empty the Recycle Bin.

 

[Guest]

hiya..
did search manually..found it under prog.files but in on-line services...cos
i did'nt know where Explore and browse is..is that the 'search option?'

anyways all done now..i hope!!
thanks!

 

[Guest]

So, sorry to post this as a "reply," but I couldn't figure out any other way
to post. My problem is that I'm trying to uninstall a copy of Symantec
antivirus software. As I start the process, a dialogue box asks me for the
"uninstall password.'' I don't remember ever setting a password and I don't
think I did. Any tips?
Thanks,
Mike