can't send out e-mails!

[renata]

hello,
I can't send e-mails out.
this is what at shows:
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'teste', Account: 'mail.modusvivenditour.com.br', Server:
'mail.modusvivenditour.com.br', Protocol: SMTP, Port: 25, Secure(SSL): Yes,
Socket Error: 10053, Error Number: 0x800CCC0F

Any help woul be wonderful! thank you!

 

[Guest]

hello,
I can't send e-mails out.
this is what at shows:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'teste', Account: 'mail.modusvivenditour.com.br',
Server:
'mail.modusvivenditour.com.br', Protocol: SMTP, Port: 25, Secure(SSL):
Yes,
Socket Error: 10053, Error Number: 0x800CCC0F

Any help woul be wonderful! thank you!

Does your connection to that server cross over from one internet provider's
equipment to another's before it reaches the server? If so, such
connections
to port 25 are often blocked to cause problems for spammers, and you need
to ask modusvivenditour.com.br if their outgoing email server listens for
outgoing
mail on any port other than port 25, and if so, the details of switching to
the
other port. Just trying all the ports is a very slow way to find out, since
there
are about 65,000 ports available.

Also, port 25 and SSL are seldom used together, so check if your settings
are
correct.