can't send or recieve mail

[Guest]

I have Vista, Windows Mail, Used to work fine, now it only works if I turn
off power to cable modem, turn it back on, and then it only works for a
minute or so, then it's back to not being able to send or recieve. Have
always had Norton Ativirus...I did try to use Avaris, I think it's called,
but once I downloaded that I could no longer go on line...so I deleted that
program, went back to Norton. The message I get is....
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'mail.bex.net', Server: 'mail.bex.net', Protocol: POP3,
Port: 110, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F
Is there a setting I need to change, or is it something with my server?
Can someone help me please?? It's driving me nuts!

 

[Guest]

you are doing nothing wrong; we are all having problems; I haven't been able
to get my mail since Sat. It seems to be a Microsoft problem ???

 

[Guest]

Sure is aggrivating, I was soooo much happier with my windows xp! Why doesn't
microsoft help us people out without having to pay huge amounts of money to
talk to a tech??? It's their product and it obviously has a lot of problems,
soooo many people have problems with the mail program...why would they design
such a flawed product? Frustrating!

 

[Guest]

Sure is aggrivating, I was soooo much happier with my windows xp! Why doesn't
microsoft help us people out without having to pay huge amounts of money to
talk to a tech??? It's their product and it obviously has a lot of problems,
soooo many people have problems with the mail program...why would they design
such a flawed product? Frustrating!

 

[Gary VanderMolen]

It is quite likely that this problem is caused by your antivirus.
Windows Mail is not compatible with most McAfee or
Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen