can't send or receive email in outlook 03

G

Guest

I set up my gmail account as default for outlook 2003 on computer running XP
and Norton.

All test settings for pop3 completed successfully:
Establish network connection
Find outgoing mail server (SMTP)
Find incoming mail server (POP3)
Log onto incoming mail server (PO....
Send test email messages

When I tried to send new messages, I received the following error statement:

Task 'gmail - Sending' reported error (0x8004010F) : 'The operation failed.
An object could not be found.'

Then from a separate email server, I tried to send a message to the default
account. On outlook 2003, the message was never received.

On the default email page, I show multiple received for same email sent by
Outlook 2003.

When I click the send/receive button on outlook, the follow error message is
displayed:
'The operation failed. An object could not be found.'

Please advise and thanks in advance.
 
B

Brian Tillman

young k02 said:
When I tried to send new messages, I received the following error
statement:

Task 'gmail - Sending' reported error (0x8004010F) : 'The operation
failed. An object could not be found.'

If you have your AV program set to scan outgoing mail, disable that feature.
Lengthen your server timeout value.
 
G

Guest

Brian Tillman said:
If you have your AV program set to scan outgoing mail, disable that feature.
Lengthen your server timeout value.

Basically the email pop3 account settings are fine. The test settings works.

When i'm in outlook, anytime i click on the send/receive button, the
computer shows the error 'The operation failed. An object could not be found.'

Any suggestions on where I can findout what is wrong with my send/receive
button or settings?
 
B

Brian Tillman

young k02 said:
Thanks for responding Brian. I disabled the AV scan for outgoing
email. I am unsure what you mean by 'lengthen your server timeout
value'

Look on the Advanced tab of your account properties pages.
Basically the email pop3 account settings are fine. The test
settings works.

The Test botton doesn't always test the entire path, so it can show false
positives.
When i'm in outlook, anytime i click on the send/receive button, the
computer shows the error 'The operation failed. An object could not
be found.'

Have you tried a new mail profile or Help>Detect and Repair?
 
G

Guest

My Outlook 2003 Pro SP2 fails to send/receive every time since the latest
updates about 3/28/06. I think there were some 3 updates from MS.

I have tried Repair twice [once for entire Office from install disk, once
from Help and I even Uninstalled Outlook via unchecking on the Install Disk
setup, then reinstalling it.

Symptoms are:
1] every time I launch Outlook I get a cursor with small hourglass attached.

2] I can open an email from the Inbox, but that message will not close via
ESC key, only via mouse-on-X.

3] I reviewed Email Accounts setup to be correct, and ISP agrees, yet Test
Account Settings fails on "Log onto incoming mail server (POP3)" and on "Send
test e-mail message"

4] Errors tab the shows "...The specified server was found, but there was no
response from the server. etc." and "Log onto incoming mail server (POP3):
The specified server was found, but there was no response from server. etc"
I verified ports 110 and 25, Server Timeouts: 2 min 10 sec [Originally I had
this at 9 min]

5] I even reduced my backlog of Outlook Followup Reminders by one-third to
see if that could be choking the system.

6] Often but not always OUTLOOK.EXE is stealing ~100% of CPU cycles as shown
in Windows Task Manager/Processes. After ending this process and
disappearing Outlook from my screen, there is still another OUTLOOK.EXE
taking all the CPU cycles as shown in Windows Task Manager/Processes. I have
to then End Process on that one to quiet the CPU.

I sometimes also get error message "Have to close...you lose data" even in
Windows Explorer.
IE 6.0.2900.2180 SP2 working ok LAN to to Netgear Router to broadband
Gateway is ok. Another computer on my home network is handling email ok.
WinXPpro 5.1 2600 sp2

What else can I do? 04.05.06
 
B

Brian Tillman

ownersedge said:
Symptoms are:
1] every time I launch Outlook I get a cursor with small hourglass
attached.

Try starting your computer with no startup items. Try starting Outlook in
safe mode.
2] I can open an email from the Inbox, but that message will not
close via ESC key, only via mouse-on-X.

I can't reproduce this.
3] I reviewed Email Accounts setup to be correct, and ISP agrees, yet
Test Account Settings fails on "Log onto incoming mail server (POP3)"
and on "Send test e-mail message"

State exactly (hiding private data, of course) what settings you have on
each tab of your account properties pages. State your ISP
4] Errors tab the shows "...The specified server was found, but there
was no response from the server. etc." and "Log onto incoming mail
server (POP3): The specified server was found, but there was no
response from server. etc" I verified ports 110 and 25, Server
Timeouts: 2 min 10 sec [Originally I had this at 9 min]

Enable diagnostic logging and see if anything stands out in the log file.
Start Outlook up in safe mode to see if that makes a difference.
5] I even reduced my backlog of Outlook Followup Reminders by
one-third to see if that could be choking the system.

I can't address this. I rarely use follow-ups.
6] Often but not always OUTLOOK.EXE is stealing ~100% of CPU cycles
as shown in Windows Task Manager/Processes. After ending this
process and disappearing Outlook from my screen, there is still
another OUTLOOK.EXE taking all the CPU cycles as shown in Windows
Task Manager/Processes. I have to then End Process on that one to
quiet the CPU.

Something, perhaps and add-in, is keeping Outlook closed. See if this
helps:
http://www.slipstick.com/problems/close.htm
I sometimes also get error message "Have to close...you lose data"
even in Windows Explorer.

Then you have more problems than just an Outlook one and maybe not even
that. A general Windows issue will affect all applications adversely. You
need to start isolating the processes you have running. Start by using
msconfig to examine your startup processes and see if there's anything there
you don't expect. If there is, turn it off and see if it helps. If not,
start by disabling all and seeing if it makes a difference. If so, add them
back in one at a time until a problem occurs. There's a reasonable chance
that the most recently enabled startup process is the culprit.
 

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