Can't send or receive e-mail

[Gil]

I get the following message: Your server has unexpectedly terminated the
connection. Possible causes for this include server problems, network
problems, or a long period of inactivity. Subject 'testing', Account:
'pop.att.yahoo.com', Server: 'smtp.att.yahoo.com', Protocol: SMTP, Port: 465,
Secure(SSL): Yes, Error Number: 0x800CCC0F. I also get essentially the same
message for the POP 3 server. I have gone through deleting and
re-establishing the account 3 times or more by myself and with and ATT tech
support person. I chatted and system restored the computer. For some reason
2 days ago Windows Mail just started coming up with this message and I can't
get it to work again. The only thing that changed was I downloaded a trust
certificate to accept ADP paycheck stubs and installed it. Does anyone have
any suggestions as to what I can try next? This is a brand new computer as
of July 3 and e-mail worked flawlessly until two days ago. It did work after
installing the trust certificate. I'm out of ideas

 

[Gary VanderMolen]

The trust certificate may well be what's messing up your Windows Mail.
Can you delete it temporarily to test that possibility?

The only other possibility is interference from an antivirus program.
Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

 

[Gil]

Since I didn't have much on the computer, I did a system restore. Initially
I thought this worked but the problem showed up again while I was
reinstalling the printer to the computer. I concluded that my dsl ethernet
cable is causing a problem, unplugged it and plugged it back in. So far no
further problems. I plan on replacing the ethernet cable. Thanks

 

[Gil]

I did a complete system recovery. I did notice that although I could access
the internet, the network and internet connection was showing "local" only.
I thought I had done something possibly creating an error and system restore
wasn't solving the problem. I wonder if breakdown in modems or cables might
explain many of the problems as this computer seems more sensitive than my
old one. HP Pavivillon from about 2001. Thanks for your help.

 

[Gary VanderMolen]

This is not the right place to discuss connection problems. Try the
following newsgroup:

http://www.microsoft.com/communitie...osoft.public.windows.vista.networking_sharing