Can't send emails

G

Guest

Have Windows Home Vista on a recent DELL laptop (1 mth old). Email had been
working fine from Windows Mail then one message became undeleteable and I
could no longer send or receive messages to / from the "stuck" email.
Downloaded patch, was able to clear the stuck email but still can't send to
that email address. I keep getting the following error being generated bt
McAfee though I have made no changes to McAffee:

"Email scanning encountered a problem: This email message cannot be sent.
After you verify the format of your recipient address, McAfee recommends that
you resend those messages from your email program.

Command sent: RCPT to: <the (e-mail address removed)>

Command received: 553 sorry, that domain isn't in my list of allowed
rcpthosts (5.7.1)"

Have reset McAfee settings to default just in case, but no good.
Also made sure this address and a few others also affected are set to
friends / allowed in Windows Mail. Still no good. Hwver I can still send mail
/ reply to many email address. Would really appreciate any help / suggestions
you may have. Thanks.
 
F

Frank Saunders, MS-MVP IE

InnovatorIrl said:
Have Windows Home Vista on a recent DELL laptop (1 mth old). Email had
been
working fine from Windows Mail then one message became undeleteable and I
could no longer send or receive messages to / from the "stuck" email.
Downloaded patch, was able to clear the stuck email but still can't send
to
that email address. I keep getting the following error being generated bt
McAfee though I have made no changes to McAffee:

"Email scanning encountered a problem: This email message cannot be sent.
After you verify the format of your recipient address, McAfee recommends
that
you resend those messages from your email program.

Command sent: RCPT to: <the (e-mail address removed)>

Command received: 553 sorry, that domain isn't in my list of allowed
rcpthosts (5.7.1)"

Have reset McAfee settings to default just in case, but no good.
Also made sure this address and a few others also affected are set to
friends / allowed in Windows Mail. Still no good. Hwver I can still send
mail
/ reply to many email address. Would really appreciate any help /
suggestions
you may have. Thanks.

Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.

BTW, Email scanning should be turned off in any anti-virus. Also exclude
EML files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.
 

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