Can't send emails with Windows Mail

[cheryl]

I still cannot send emails with error message as follows:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'trst',
Account: 'Windows Mail', Server: 'mail.aapt.net.au', Protocol: SMTP, Server
Response: '554 5.7.1 <C-61-68-210-138.bri.connect.net.au[61.68.210.138]>:
Client host rejected: (SPM:RAD) User account blocked from sending email due
to policy violation - Please contact support', Port: 25, Secure(SSL): No,
Server Error: 554, Error Number: 0x800CCC79

Any help would be very much appreciated

Thx
cheryl

 

[elise]

I'm having the same issue. I wonder if it has to do with microsoft updates
that I just installed this afternoon. I hope MS is seeing this. I might try
rolling back one or more of the updates.

 

[Margaret]

I have the same problem
--
Margaret

I'm having the same issue. I wonder if it has to do with microsoft updates
that I just installed this afternoon. I hope MS is seeing this. I might try
rolling back one or more of the updates.

I still cannot send emails with error message as follows:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'trst',
Account: 'Windows Mail', Server: 'mail.aapt.net.au', Protocol: SMTP, Server
Response: '554 5.7.1 <C-61-68-210-138.bri.connect.net.au[61.68.210.138]>:
Client host rejected: (SPM:RAD) User account blocked from sending email due
to policy violation - Please contact support', Port: 25, Secure(SSL): No,
Server Error: 554, Error Number: 0x800CCC79

Any help would be very much appreciated

Thx
cheryl

 

[Gary VanderMolen]

Seems like the error message is quite obvious:
"User account blocked from sending email due to policy violation -
Please contact support".
There is nothing wrong with your Windows Mail. Your provider
(AAPT) is blocking your send access. Contact them.

 

[Gary VanderMolen]

Don't assume that your issue is identical to someone else's.
Do you get an error message when you try to send or receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen

I'm having the same issue. I wonder if it has to do with microsoft updates
that I just installed this afternoon. I hope MS is seeing this. I might try
rolling back one or more of the updates.

I still cannot send emails with error message as follows:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'trst',
Account: 'Windows Mail', Server: 'mail.aapt.net.au', Protocol: SMTP, Server
Response: '554 5.7.1 <C-61-68-210-138.bri.connect.net.au[61.68.210.138]>:
Client host rejected: (SPM:RAD) User account blocked from sending email due
to policy violation - Please contact support', Port: 25, Secure(SSL): No,
Server Error: 554, Error Number: 0x800CCC79

Any help would be very much appreciated

Thx
cheryl

 

[Gary VanderMolen]

Don't assume that your issue is identical to someone else's.
Do you get an error message when you try to send or receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen

I have the same problem
--
Margaret

I'm having the same issue. I wonder if it has to do with microsoft updates
that I just installed this afternoon. I hope MS is seeing this. I might try
rolling back one or more of the updates.

I still cannot send emails with error message as follows:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'trst',
Account: 'Windows Mail', Server: 'mail.aapt.net.au', Protocol: SMTP, Server
Response: '554 5.7.1 <C-61-68-210-138.bri.connect.net.au[61.68.210.138]>:
Client host rejected: (SPM:RAD) User account blocked from sending email due
to policy violation - Please contact support', Port: 25, Secure(SSL): No,
Server Error: 554, Error Number: 0x800CCC79

Any help would be very much appreciated

Thx
cheryl

 

[Gerri]

my message says:
your server has unwzectedly terminated the connection. Possible causes for
this include serer problems, network problems or a long period of inactivity.
Subject my test account: pop.att.yahoo.com server:snto.att.yahoo.com
Priticak:SMPT, Port25
secyre(ssl): no error number 0x800ccoF
--
justme

Don't assume that your issue is identical to someone else's.
Do you get an error message when you try to send or receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen

I have the same problem
--
Margaret

I'm having the same issue. I wonder if it has to do with microsoft updates
that I just installed this afternoon. I hope MS is seeing this. I might try
rolling back one or more of the updates.

:

I still cannot send emails with error message as follows:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'trst',
Account: 'Windows Mail', Server: 'mail.aapt.net.au', Protocol: SMTP, Server
Response: '554 5.7.1 <C-61-68-210-138.bri.connect.net.au[61.68.210.138]>:
Client host rejected: (SPM:RAD) User account blocked from sending email due
to policy violation - Please contact support', Port: 25, Secure(SSL): No,
Server Error: 554, Error Number: 0x800CCC79

Any help would be very much appreciated

Thx
cheryl

.

 

[Gary VanderMolen]

"Unexpectedly terminated" is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen

my message says:
your server has unwzectedly terminated the connection. Possible causes for
this include serer problems, network problems or a long period of inactivity.
Subject my test account: pop.att.yahoo.com server:snto.att.yahoo.com
Priticak:SMPT, Port25
secyre(ssl): no error number 0x800ccoF
--
justme

Don't assume that your issue is identical to someone else's.
Do you get an error message when you try to send or receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen

I have the same problem
--
Margaret


:

I'm having the same issue. I wonder if it has to do with microsoft updates
that I just installed this afternoon. I hope MS is seeing this. I might try
rolling back one or more of the updates.

:

I still cannot send emails with error message as follows:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'trst',
Account: 'Windows Mail', Server: 'mail.aapt.net.au', Protocol: SMTP, Server
Response: '554 5.7.1 <C-61-68-210-138.bri.connect.net.au[61.68.210.138]>:
Client host rejected: (SPM:RAD) User account blocked from sending email due
to policy violation - Please contact support', Port: 25, Secure(SSL): No,
Server Error: 554, Error Number: 0x800CCC79

Any help would be very much appreciated

Thx
cheryl

.