Can't send emails or delete certain emails

[Guest]

HELPPPPPPPPPPPPPPP!!!!!! I can't send emails or delete those I have sent to
the delete folder. Please tell me there is a fix.

 

[Guest]

HELPPPPPPPPPPPPPPP!!!!!! I can't send emails or delete those I have sent to
the delete folder. Please tell me there is a fix.

 

[Frank Saunders, MS-MVP OE/WM]

HELPPPPPPPPPPPPPPP!!!!!! I can't send emails or delete those I have sent
to
the delete folder. Please tell me there is a fix.

What happens when you try to send email? Give the complete error message.

What anti-virus are you using?
Email scanning should be turned off in any anti-virus. It provides no
protection not provided by the regular resident program.
Beside that, McAfee and Norton are not compatible with Windows Mail.

 

[Guest]

it says an unkown error has occured. I took mcafee off the computer and it
still does not work

 

[antioch]

What happens when you try to send email? Give the complete error message.

What anti-virus are you using?
Email scanning should be turned off in any anti-virus. It provides no
protection not provided by the regular resident program.
Beside that, McAfee and Norton are not compatible with Windows Mail.

Hi Frank
I have email scan turned off in my antivirus prog - but what do you mean by
the phrase 'by the regular resident programme'?
But I have it on in the free Zone Alarm - i.e Mail Safe, 'the important
supplement to antivirus software'.
Should that be off as well? I cannot say I notice a great difference when
sending or receiving mail.
Rgds
Antioch

 

[Gary VanderMolen]

So the error message is identical in both cases:
a) when you try to empty the Deleted Items folder, and
b) when you try to send?

Somehow I find that hard to believe.
Is there a message stuck in the Outbox?

Gary VanderMolen

 

[Frank Saunders, MS-MVP OE/WM]

See http://www.oehelp.com/WMUtil
Please read ALL of the instructions.

 

[Frank Saunders, MS-MVP OE/WM]

Hi Frank
I have email scan turned off in my antivirus prog - but what do you mean
by the phrase 'by the regular resident programme'?
But I have it on in the free Zone Alarm - i.e Mail Safe, 'the important
supplement to antivirus software'.
Should that be off as well? I cannot say I notice a great difference when
sending or receiving mail.

The anti-virus has (should have) a part that is resident (running all the
time). This will catch any virus you try to open or save without having the
addition of email scanning to slow down email and screw things up.

I've definitely read of users having problems with ZA's Mail Safe. Anything
scanning email will slow it down and cause problems.

 

[antioch]

The anti-virus has (should have) a part that is resident (running all the
time). This will catch any virus you try to open or save without having
the addition of email scanning to slow down email and screw things up.

I've definitely read of users having problems with ZA's Mail Safe.
Anything scanning email will slow it down and cause problems.

Thank you Frank - its off in both
Rgds
Antioch

 

[Guest]

when i try to delete the items in the delete folder i get the unknowm error
message. when i try to send emails they go to the outbox and just sit there

 

[Gary VanderMolen]

Since you are having multiple problems with Windows Mail,
I highly recommend you switch to Windows Live Mail:
http://get.live.com/betas/maildesktop_betas

Gary VanderMolen

when i try to delete the items in the delete folder i get the unknowm error
message. when i try to send emails they go to the outbox and just sit there

 

[Frank Saunders, MS-MVP OE/WM]

when i try to delete the items in the delete folder i get the unknowm
error
message. when i try to send emails they go to the outbox and just sit
there

See http://www.oehelp.com/WMUtil
Please read ALL of the instructions.

 

[Guest]

Do you mean Windows Live Hotmail? I have an MSN account and am using live
hotmail currently. Can I use it in windows mail or would I have the same
problems?

Tracy

 

[Gary VanderMolen]

No, I mean exactly what I said before. Did you go to the URL?
Your MSN account will work fine in Windows Live Mail.

Gary VanderMolen

 

[Guest]

Frank,
I have the same problem as the person above. I used the utility to compact
and repair. But when I try to Clear Outbox, I get the following error
message:
System.DllNotFoundException: Unable to load DLL 'scxout.dll'. The specified
module could not be found. Exception from HRESULT: 0x8007007E at
WMUtil.MWMUtil1.xout (Int Ptr pszName, XoutcallbackProcx) at WMUtil.frm
WMUtil1.btnxout_Click (Object sender, Event Args e)
And then I still have the same problems as before.
Any help would be GREATLY appreciated.
Kelly

 

[Julian]

Frank,
I have the same problem as the person above. I used the utility to
compact
and repair. But when I try to Clear Outbox, I get the following error
message:
System.DllNotFoundException: Unable to load DLL 'scxout.dll'. The
specified
module could not be found. Exception from HRESULT: 0x8007007E at
WMUtil.MWMUtil1.xout (Int Ptr pszName, XoutcallbackProcx) at WMUtil.frm
WMUtil1.btnxout_Click (Object sender, Event Args e)
And then I still have the same problems as before.
Any help would be GREATLY appreciated.

Make sure that 'scxout.dll' and WMUtil.exe are located together in
the same folder, both are downloaded from the web site,
then execute WMUTIL from said folder.

 

[Guest]

They are saved to the same folder. Any other ideas?

 

[Julian]

They are saved to the same folder. Any other ideas?

Redownload the utility to your desktop and try again.

 

[Gary VanderMolen]

Yeah, upgrade to Windows Live Mail:
http://get.live.com/betas/maildesktop_betas

Gary VanderMolen