can't send email vial outlook 2003

[Mike Hollywood]

Hi,

I've been using outlook for years, and a couple of days ago
it stopped sending email. I can still receive email.

This is what I get when I send somthing:

550 relaying mail to email address is not allowed

Can anyone tell me how to fix this?

Thanks,

Mike

 

[Vince Averello [MVP-Outlook]]

Did you change anything about the configuration of the mail account? What
SMTP (outgoing mail) server are you using?

 

[Mcspec]

550 relay errors in general occure when you are not authenticating
properly to your SMTP server. Check to make sure your SMTP server
dosent require an SSL connection or authentication of some nature.
Then make sure in the preferences for that account that the same
requirements are indicated.

 

[Mike Hollywood]

when i test accout settings, there are no errors,
"find outgoing smtp server ... completed"
all others are completed, too.
so... I removed the account, shut down outlook,
re-opened and reconfigured the account
and the same error msg pops up
when I try to send something.

here's what I get:

The following recipient(s) could not be reached:

'(e-mail address removed)' on 3/22/2006 3:33 PM

550 relaying mail to gmail.com is not allowed

??

 

[Rich Cervenka]

I've been using outlook for years, and a couple of days ago
it stopped sending email. I can still receive email.

This is what I get when I send somthing:

550 relaying mail to email address is not allowed

Can anyone tell me how to fix this?

Are you using your ISP's connection when attempting to send mail?

 

[Brian Tillman]

when i test accout settings, there are no errors,
"find outgoing smtp server ... completed"
all others are completed, too.
so... I removed the account, shut down outlook,
re-opened and reconfigured the account
and the same error msg pops up
when I try to send something.

The test message isn't conclusive evidence that your settings are configured
correctly. Click Tools>E-mail Accounts>Next, select the account through
which you're sending, click Change, then More Settings. On the "Outgoing
Server" tab, check the box that says "My outgoing server (SMTP) requires
authentication" and see if that helps (which is what Mcspec was telling you
you should do).

 

[Mike Hollywood]

sort of, I am connecting to the web via wifi from
various places, with a cat 5 cable from a dsl
router ocassionally, and also via dialup, and
then launching outlook. I get the same problem
no matter how I connect. I get on the net first,
then lauch outlook, then try to send. If I go
to the web sites where my email accounts are,
I can send from there.

You may be onto something. My ISP is in
florida, and now I'm in New Jersey. Does
that matter?

Mike

 

[Rich Cervenka]

sort of, I am connecting to the web via wifi from
various places, with a cat 5 cable from a dsl
router ocassionally, and also via dialup, and
then launching outlook. I get the same problem
no matter how I connect. I get on the net first,
then lauch outlook, then try to send. If I go
to the web sites where my email accounts are,
I can send from there.

You may be onto something. My ISP is in
florida, and now I'm in New Jersey. Does
that matter?

Most ISP's, nowadays, only allow you to use their connection in order
to access their mail servers. That's probably what you're running
into. I would contact my ISP and ask their advice.

 

[Mike Hollywood]

I had an idea this moring, winsock. So I got the winsock2 repair utility,
ran it, rebooted, etc. Same problem. Receives fine, but won't send.
???
I set up the same email accounts in outlook express to see what happens
and the same thing happens. Receives, no send.

How is it that I can send via the newsgroup client?
There may be a clue there.

Thanks,

Mike

sort of, I am connecting to the web via wifi from
various places, with a cat 5 cable from a dsl
router ocassionally, and also via dialup, and
then launching outlook. I get the same problem
no matter how I connect. I get on the net first,
then lauch outlook, then try to send. If I go
to the web sites where my email accounts are,
I can send from there.

You may be onto something. My ISP is in
florida, and now I'm in New Jersey. Does
that matter?

Mike

 

[Mike Hollywood]

Thanks for the reply. Sorry I was'nt more clear about what I did. You said:

---"My outgoing server (SMTP) requires

authentication" and see if that helps----

I tried that when Mcspec suggested it.

I turned it of and on 3 or 4 times,

rebooted inbetween just in case.

I also tried every other combination of

checked boxes on that screen. That's why

I deleted the account, and set it up

again, etc.

I checked with bellsouth just to be sure

I had the smpt server name correct, and

it is what that say it should be. I also

use it, outlook, to manage a fastmail

account. fastmail.fm is the site. It

always worked, too, and it stopped working

the same way bellsouth did. Receives, and

no send. Both accounts worked flawlessly

for a long time.

Mike

 

[Guest]

I am having a similar problem that started on the 22nd (actually happened
once before a week earlier and by a fluke it started working again) and have
tried everything I can think of. I posted an original message a little while
ago before I noticed you'd had a similar problem. I'll be watching to see if
you work this out and I'll let you know if I find a solution. I read on
another forum another lady was having similar problems.

 

[Mike Hollywood]

it's good to know I'm not the only one!
I tried taking down the firewall today, but
that didn't fix it.

 

[Guest]

By a fluke, we fixed it last night. I use McAfee Security Center but not the
firewall in McAfee (using ZoneAlarm). I keep the firewall in McAfee turned
off. While trying to fix the problem over the last 4 or 5 days, I would even
change my MSConfig settings so that McAfee didn't even load. Still no
positive results. Finally last night, we decided to completely uninstall the
security portion of McAfee and low and behold my e-mails starting poring
thru. So apparently, some recent update to McAfee has locked up the portal,
even though I had everything disabled. I'm just happy to be getting e-mails
again. I hope you are able to work out something similar on your end.

 

[Brian Tillman]

I also

use it, outlook, to manage a fastmail

account. fastmail.fm is the site. It

always worked, too, and it stopped working

the same way bellsouth did. Receives, and

no send. Both accounts worked flawlessly

for a long time.

See if a new mail profile helps, then.

 

[~AMDT~]

I'm on a different computer now,
thanks for the update.
I'm not using McAfee, just the firewall that
comes with XP, and AVG antivirus.
I haven't a clue what caused mine to stop sending.
Both the tower, and the laptop, can only
receive.
I got a new ISP today, thinking that was the
problem,
Verizon, I'm using it now. But its still the same
problem. In outlook express 6, and outlook 2003
it will receive, but not send. So I'm using
web based email until i fix it.

Let's see if this goes out!

 

[~AMDT~]

This went out OK, so I can send to this newsgroup but not to anybody else.
There must be a clue in this.
I'm going to start a new thread with this info because this has been gong
for a while.

 

[Brian Tillman]

This went out OK, so I can send to this newsgroup but not to anybody
else. There must be a clue in this.
I'm going to start a new thread with this info because this has been
gong for a while.

Writing to newsgroups uses completely different protocols than sending mail.
If you can't send mail from either Outlook Express or Outlook, then you have
an issue to resolve with your ISP.

 

[Guest]

Are you able to telent on port 25 to your smtp server and send messages out?
Here is the syntax...

telnet %smtpservername% 25
helo
mail from: (e-mail address removed)
rcpt to: (e-mail address removed)
data
Subject: Test123
..

See if you get a relaying denied message. Let me know what you get.