Can't Save Forwarded Contacts

[Guest]

Hello,

We have an office of 20+ users on Outlook XP without Exhange. I'm in charge
of forwarding new contacts (v-cards) to other users via email. Previously,
users were able to open the attached v-card, click save and close, and the
contact would be in their contacts folder. Now that option doesn't work.
Users have to manually click-hold-drag the v-card to their contacts folder.
Does anyone know why this maybe happening and how we can fix it. Any help
would be greatly appreciated.

Thanks,

 

[Sue Mosher [MVP-Outlook]]

Sounds like you're sending not vCards -- i.e. .vcf files -- but actual Outlook contact items. Each works differently, in the manner you describe.

 

[Vince Averello [MVP-Outlook]]

Can you use the File menu > Move to folder or File menu > Copy to Folder
commands when you open a vCard? Also, are vCards opening in Outlook or might
the association have changed for VCF files