Can't run or re-install ie6

[Guest]

My parents Dell xp computer will not run ie6. When I click on ie link, the
desktop refreshes and thats it. I tried
http://support.microsoft.com/?kbid=318378 and I still get the "newer version"
msg. They upgraded from ME, When I run sfc /scannow the program just ends
with nothing else indicated, it just stops running.
They don't really need ie, but it's needed for windows update, which they
do need.

Thanks,
Dennis

 

[Frank Saunders, MS-MVP IE/OE]

My parents Dell xp computer will not run ie6. When I click on ie link, the
desktop refreshes and thats it. I tried
http://support.microsoft.com/?kbid=318378 and I still get the "newer
version"
msg. They upgraded from ME, When I run sfc /scannow the program just ends
with nothing else indicated, it just stops running.
They don't really need ie, but it's needed for windows update, which they
do need.

Thanks,
Dennis

If Window XP Service Pack 2 has been installed it must be uninstalled before
318378 will work.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
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[Guest]

They do not have sp2, wu stopped working before it's release. I didn't
disable Norton Anti-virus before trying this as I didn't know to at the time,
how important was that?
Dennis

 

[Frank Saunders, MS-MVP IE/OE]

It can be very important. An anti-virus (especially Norton) can totally
screw up the installation of an update. Uninstall the update, completely
disable Norton and re-install the update.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx