can't release ip

G

Guest

i cant connect to the internet my ip is 169.254.X.X. which is a default ip
and when i try ipconfig/release the messege comes up " the requested
operation requires elevation what can i do to fix this and get on-line?
 
D

David

JaY said:
i cant connect to the internet my ip is 169.254.X.X. which is a default ip
and when i try ipconfig/release the messege comes up " the requested
operation requires elevation what can i do to fix this and get on-line?
Click to expand...
run a cmd prompt as administrator? right click on "cmd.exe", choose
"run as admin.". then try your ipconfig/release command again
 
G

Guest

David said:
run a cmd prompt as administrator? right click on "cmd.exe", choose
"run as admin.". then try your ipconfig/release command again
Click to expand...
when i do this it say's " an error occurred while releasing Interface
loopback Pseudo-interface 1 - the system cant find the file specified" and
under that it show the ip with the 169.254.XX.X just like it would if i put
in ip config
 
B

Barb Bowman

can you post the complete TEXT output of

ipconfig /all from an elevated cmd prompt and tell us what you are
connecting to? router? broadband modem directly?

when i do this it say's " an error occurred while releasing Interface
loopback Pseudo-interface 1 - the system cant find the file specified" and
under that it show the ip with the 169.254.XX.X just like it would if i put
in ip config
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
G

Guest

im connecting to a cable modem and this is the outcome of ipconfig/all

C:\Windows\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Ultimate
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller #2
Physical Address. . . . . . . . . : 04-4B-80-80-80-04
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 04-4B-80-80-80-03
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::402c:8b2d:43a4:50c%8(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.5.12(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 201608064
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{ECE0D666-A726-482F-9C42-77B6B9657
B1B}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:169.254.5.12%10(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{63D573CF-05CC-4AD5-8D1A-42E37AE7B
AD2}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Windows\system32>
 
B

Barb Bowman

Looks like you have two Ethernet adapters. Have you tried removing
the cable from where it is and plugging it into the other LAN port
and power cycling the broadband modem? (Or have you tried power
cycling the modem at all? try that first).

Does your user account have admin privileges?

im connecting to a cable modem and this is the outcome of ipconfig/all

C:\Windows\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Ultimate
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller #2
Physical Address. . . . . . . . . : 04-4B-80-80-80-04
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 04-4B-80-80-80-03
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::402c:8b2d:43a4:50c%8(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.5.12(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 201608064
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{ECE0D666-A726-482F-9C42-77B6B9657
B1B}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:169.254.5.12%10(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{63D573CF-05CC-4AD5-8D1A-42E37AE7B
AD2}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Windows\system32>
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
G

Guest

yes i have tried the other port same outcome i spent 2 hours on the phone
with comcast tring to figure this out they reset my modem from there and i
have many times and i have admin im the only user
 
B

Barb Bowman

so you have unplugged the modem and plugged it back in yourself in
addition to the remote reset?

assuming you were able to connect last week, can you do a system
restore to a day last week before this issue started?

have you installed any updates? new programs?

yes i have tried the other port same outcome i spent 2 hours on the phone
with comcast tring to figure this out they reset my modem from there and i
have many times and i have admin im the only user
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
G

Guest

yes i have reseted modem and this is a new custom built computer i just
loaded vista ultimate 64 bit and from the beginning i was never able to
connect to the internet on this computer i have another pc with xp on it and
it connects fine i talked to nvida ( my motherboard maker) and all network
adapters are working properly and comcast told me that its not a problem
with them cause i cant release ip
 
B

Barb Bowman

is the Nvidia firewall installed? see this thread
http://www.planetamd64.com/lofiversion/index.php?t29070.html

yes i have reseted modem and this is a new custom built computer i just
loaded vista ultimate 64 bit and from the beginning i was never able to
connect to the internet on this computer i have another pc with xp on it and
it connects fine i talked to nvida ( my motherboard maker) and all network
adapters are working properly and comcast told me that its not a problem
with them cause i cant release ip
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
G

Guest

i dont think it is installed i dont know where to instal it from it's not on
the cd with my motherboard drivers
 
B

Barb Bowman

G

Guest

i did try to reinstall vista 2x that didnt work, but i did not uncheck ipv6 i
will try that. Is there any way to get remote assitance with out a connection
to the internet
 
G

Guest

hi sry been away for the week. I brought my pc into my school and connected
it to there network and it connected right away but it wont connect at home
and nothing is messed up with that connection caused i have my XP PC
connected to the internet, what could the problem be? it's not my pc then
right? but then again it's not my ISP right? this is confusing
 
B

Barb Bowman

Repeating the question: What brand/model cable modem do you have?

hi sry been away for the week. I brought my pc into my school and connected
it to there network and it connected right away but it wont connect at home
and nothing is messed up with that connection caused i have my XP PC
connected to the internet, what could the problem be? it's not my pc then
right? but then again it's not my ISP right? this is confusing
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 

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