can't print from webpages in ie

[Pat Stallings]

If i try to print from a webpage or web application I only get a a blank page
except the footer at the botom. I have tried two different printers but i'm
sure it is not the printer because print preview also shows a blank page
except the footer that shows the date and some page info. Any local printing
works fine.

 

[Hal Hostetler [MVP P/I]]

These articles might apply:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q272518
Only the Text at the Top of the Web Page Is Printed
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q271583
Blank Page Is Printed in Internet Explorer 5.5

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[Pat Stallings]

Took a look at both of your suggestions. Auto-select was not checked and use
stylesheets was not in the registry. Anything else I can check
Pat

 

[Cari \(MS-MVP\)]

Which printers are you using... and which version of IE?

 

[Pat Stallings]

I am using a hp laserjet 1300 via usb and a dell 3100cn on the network with
IE 7

 

[Cari \(MS-MVP\)]

Does the HP printer rely on HP Director software? If so, there's an updated
version of this at the HP website... it's a known issue with HP Director and
IE7.

 

[Pat Stallings]

Not sure but I will check. That does not account for the Dell printer doing
the same thing does it ??

 

[Pat Stallings]

HP software says it is up to date. Still have the same problem on the hp and
dell printer.