Can't print from any program although print queue says "Printed"

[Guest]

I sent a document to print from MS Word .The printer icon appears in the
system tray at bottom-right, but nothing happens with the printer. I
double-click on the icon & see the job in the print queue says printing ,
then printed, although the printer has not done anything. No error message.
Same thing when I tried to print a test page from Windows.

When I hold down the button on the printer to print a test page directly
from the printer, it prints, but not when I try to send a test page from
Windows. The printer cable, though is several years old, doesnt seeem to be
slack. I also unplugged it from the printer & then sent something to print to
see what would happen, An error showed up in the queue. But when I plugged it
back in, it said 'printing', then 'printed', but still nothing happens.

Tried restarting computer (windows xp prp sp2) , checking the print spooler
in services, restarted it , still nothing.

Can anyone help?

 

[Cari \(MS-MVP\)]

First thing to do is correctly uninstall and then reinstall the printer.

http://www.coribright.com/windows/Article One.htm

What is the make and model of printer and how are you connecting it to the
PC?

 

[Mattacchione]

Hi Cari,
Umm im having the same problem with my printer i have a Lexmark X335
Printer and Windows XP Pro... i spent 30min with lexmark on the phon
and i tried what u said to do but still no luck....
Please Help Thank

 

[Guest]

Hi Cari. Thanks for responding. However it turned out that it was the printer
cable ater all as it started to work when I connected another cable my uncle
lent me.
(Printer is HP Deskjet 840C & it connects via parallel cable in case u still
wanted to know)