can't ping

W

Warren

Problems problems problems. Trying to set up a small or
home network.....I can't. I have posted before tryong to
sort that out but the help offered didn't solve my
problem. I ran a diagnostic and found that BOTH my PC's
won't ping itself. I CAN ping my router on both my PC's
though. Any thoughts anyone?
 
C

Chuck

Problems problems problems. Trying to set up a small or
home network.....I can't. I have posted before tryong to
sort that out but the help offered didn't solve my
problem. I ran a diagnostic and found that BOTH my PC's
won't ping itself. I CAN ping my router on both my PC's
though. Any thoughts anyone?
Click to expand...

Warren,

Define the problem with a bit more detail. From each computer, test
connectivity and name resolution:
1) Ping itself by name.
2) Ping itself by ip address.
3) Ping the other by name.
4) Ping the other by ip address.
5) Ping 127.0.0.1.
6) Ping the router.
Report success / exact error displayed in each test (12 tests total).

Provide ipconfig for each computer.
Start - Run - "cmd". Type "ipconfig /all >c:\ipconfig.txt" into the command
window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post.
Identify operating system (by name and version) with each ipconfig listing.

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
 
G

Guest

here's what came up. I know you said run 12 tests but it
only came up with the following:

<b>PC No.1 - Windows XP Home - Ethernet hardwire cabling
to Router:</b>



Windows IP Configuration



Host Name . . . . . . . . . . . . : Warren

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : home



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : home

Description . . . . . . . . . . . : Realtek
RTL8139 Family PCI Fast Ethernet NIC

Physical Address. . . . . . . . . : 00-0C-76-21-
DA-C3

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.3

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : 01 October
2004 20:35:20

Lease Expires . . . . . . . . . . : 02 October
2004 20:35:20



Tunnel adapter Teredo Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo
Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 00-00-FB-29-
AE-65-CE-A1

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . :
3ffe:831f:4004:1950:0:fb29:ae65:cea1

IP Address. . . . . . . . . . . . :
fe80::5445:5245:444f%5

Default Gateway . . . . . . . . . : ::

NetBIOS over Tcpip. . . . . . . . : Disabled



Tunnel adapter Automatic Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . : home

Description . . . . . . . . . . . : Automatic
Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : C0-A8-01-03

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . :
fe80::5efe:192.168.1.3%2

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . :
fec0:0:0:ffff::1%1


fec0:0:0:ffff::2%1


fec0:0:0:ffff::3%1

NetBIOS over Tcpip. . . . . . . . : Disabled

<b>PC No.2 - Windows XP Pro - Wireless connection to
Router:</b>

Windows IP Configuration



Host Name . . . . . . . . . . . . : leah

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : home



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . : home

Description . . . . . . . . . . . : BT Voyager
1040 PCI Adapter

Physical Address. . . . . . . . . : 00-90-96-FA-
63-A7

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.4

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : 01 October
2004 20:14:24

Lease Expires . . . . . . . . . . : 02 October
2004 20:14:24
 
C

Chuck

here's what came up. I know you said run 12 tests but it
only came up with the following:
Click to expand...

Warren,

That's not very much to start with. But it is nevertheless a good start.

You are running IPV6. Are you accessing any websites in IPV6 web space, or was
this unintentional?

It's easy enough to un install IPV6, and not too hard to re install it later.
So please start by un installing it. Then try to ping each computer from the
other.

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
 
W

Warren

here are the 12 results:

PC No.1 Windows XP home - ethernet cabled to router
____________________________________________________

C:\Documents and Settings\Owner>ping warren

Pinging Warren [::1] with 32 bytes of data:

Reply from ::1: time<1ms
Reply from ::1: time<1ms
Reply from ::1: time<1ms
Reply from ::1: time<1ms

Ping statistics for ::1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\Owner>ping 192.168.1.3

Pinging 192.168.1.3 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.1.3:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Owner>ping leah
Ping request could not find host leah. Please check the
name and try again.

C:\Documents and Settings\Owner>ping 192.168.1.4

Pinging 192.168.1.4 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.1.4:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Owner>ping 127.0.0.1

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\Owner>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time=1ms TTL=255
Reply from 192.168.1.1: bytes=32 time=1ms TTL=255
Reply from 192.168.1.1: bytes=32 time=1ms TTL=255
Reply from 192.168.1.1: bytes=32 time=1ms TTL=255

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms
__________________________________________________________

PC No.2 Windows XP Pro - wireless signal to router
___________________________________________________

C:\Documents and Settings\Warren>ping leah

Pinging leah [192.168.1.4] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.1.4:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Warren>ping 192.168.1.4

Pinging 192.168.1.4 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.1.4:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Warren>ping warren
Ping request could not find host warren. Please check the
name and try again.

C:\Documents and Settings\Warren>ping 192.168.1.3

Pinging 192.168.1.3 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.1.3:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Warren>ping 127.0.0.1

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\Warren>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time=2ms TTL=255
Reply from 192.168.1.1: bytes=32 time=2ms TTL=255
Reply from 192.168.1.1: bytes=32 time=2ms TTL=255
Request timed out.

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 2ms, Average = 2ms

C:\Documents and Settings\Warren>
 
G

Guest

Hi Chuck,

I have posted a reply regarding the 12 tests in the
previous thread.
That being said and in response to running IPV6.
I have NO clue how to uninstall this and yes, it was
unintentional
 
C

Chuck

Hi Chuck,

I have posted a reply regarding the 12 tests in the
previous thread.
That being said and in response to running IPV6.
I have NO clue how to uninstall this and yes, it was
unintentional
Click to expand...

Hi Warren,

OK, I see the ping results.

Let's try un installing IPV6. In Local Area Connection Properties, under "This
connection uses the following items:", what items are listed? Look on both Leah
and Warren please.

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
 
W

Warren

Ok.

IPv6 only appeared on my XP Home machine. I have
uninstalled it, rebooted and pinged each machine from
both PC. Both reponses timed out - 100% loss.
 
C

Chuck

Ok.

IPv6 only appeared on my XP Home machine. I have
uninstalled it, rebooted and pinged each machine from
both PC. Both reponses timed out - 100% loss.
Click to expand...

Warren,

OK, don't despair. We've just started.

If you wish, you may like to read a few websites with useful tutorials:
http://www.cablesense.com/
http://www.homenethelp.com/
http://www.practicallynetworked.com/
http://www.wown.com/

I'll try to point you in the right direction, if you can provide ipconfig
information for each computer.
Start - Run - "cmd". Type "ipconfig /all >c:\ipconfig.txt" into the command
window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post.
Identify operating system (by name and version) with each ipconfig listing.

And it wouldn't hurt if you would re run ping tests 1 - 4 on each computer.
That will tell us what progress we've made by un installing IPV6.

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
 
W

Warren

Ok - I'm not in despair quite yet although there seems
(to me anyway) no change on these results which are below:

XP Home results without IPv6
______________________________________

Windows IP Configuration



Host Name . . . . . . . . . . . . : Warren

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : home



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : home

Description . . . . . . . . . . . : Realtek
RTL8139 Family PCI Fast Ethernet NIC

Physical Address. . . . . . . . . : 00-0C-76-21-
DA-C3

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.3

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : 02 October
2004 00:38:11

Lease Expires . . . . . . . . . . : 03 October
2004 00:38:11
+++++++++++++++++++++++++++++++++++++++++++++++++++++++

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ping warren

Pinging Warren [192.168.1.3] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.1.3:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Owner>ping 192.168.1.3

Pinging 192.168.1.3 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.1.3:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Owner>ping leah
Ping request could not find host leah. Please check the
name and try again.

C:\Documents and Settings\Owner>ping 192.168.1.4

Pinging 192.168.1.4 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.1.4:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Owner>

=====================================================
=====================================================
XP Pro config results without IPv6
(which wasn't on here anyway)

Windows IP Configuration



Host Name . . . . . . . . . . . . : leah

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : home



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . : home

Description . . . . . . . . . . . : BT Voyager
1040 PCI Adapter

Physical Address. . . . . . . . . : 00-90-96-FA-
63-A7

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.4

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : 01 October
2004 20:14:24

Lease Expires . . . . . . . . . . : 02 October
2004 20:14:24

__________________________________________________________
_______________

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Warren>ping leah

Pinging leah [192.168.1.4] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.1.4:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Warren>ping 192.168.1.4

Pinging 192.168.1.4 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.1.4:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Warren>ping warren
Ping request could not find host warren. Please check the
name and try again.

C:\Documents and Settings\Warren>ping 192.168.1.3

Pinging 192.168.1.3 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.1.3:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Warren>
 
C

Chuck

Ok - I'm not in despair quite yet although there seems
(to me anyway) no change on these results which are below:
Click to expand...

OK, no name resolution either way. Leah and Warren are XP SP2 or pre-SP2?.

Are you running both Client for Microsoft Networks, and File and Printer Sharing
for Microsoft Networks (Local Area Connection - Properties), on each computer?
Do you have shares setup on each?

Are you running NetBIOS Over TCP/IP (Local Area Connection - Properties - TCP/IP
- Properties - Advanced - WINS) on each computer?

Make sure the browser service is running on each computer. Control Panel -
Administrative Tools - Services. Verify that the Computer Browser, and the
TCP/IP NetBIOS Helper, services both show with Status = Started.

Do any of the computers have a software firewall (ICF / WF, or third party)? If
so, you need to configure them for file sharing, by opening ports TCP 139, 445
and UDP 137, 138, 445, by enabling the File and Printer Sharing exception, and /
or by identifying the other computers as present in the Local (Trusted) zone.
Firewall configurations are a very common cause of (network) browser, and file
sharing, problems.

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
 
W

Warren

HI CHUCK - MY ANSWERS TO YOUR QUESTIONS ARE IN CAPS BELOW

OK, no name resolution either way. Leah and Warren are
XP SP2 or pre-SP2?. ANSWER: BOTH PC's SP2

Are you running both Client for Microsoft Networks, and
File and Printer Sharing for Microsoft Networks (Local
Area Connection - Properties), on each computer? ANSWER:
YES PC's BOTH PC's

QUESTIONS

Do you have shares setup on each? ANSWER: YES, BOTH PC's

Are you running NetBIOS Over TCP/IP (Local Area
Connection - Properties - TCP/IP - Properties - Advanced -
WINS) on each computer? ANSWER: YES, BOTH PC's

Make sure the browser service is running on each
computer. Control Panel - Administrative Tools -
Services. Verify that the Computer Browser, and the
TCP/IP NetBIOS Helper, services both show with Status =
Started. ANSWER: ALREADY STARTED ON BOTH PC's

Do any of the computers have a software firewall (ICF /
WF, or third party)? ANSWER: YES - BOTH PC's

If so, you need to configure them for file sharing, by
opening ports TCP 139, 445 and UDP 137, 138, 445, by
enabling the File and Printer Sharing exception, and / or
by identifying the other computers as present in the
Local (Trusted) zone. Firewall configurations are a very
common cause of (network) browser, and file sharing,
problems. ANSWER: I DO NOT KNOW HOW TO CONFIGURE THEM FOR
FILE SHARING BY OPENING THESE TCP AND UDP PORTS YOU
MENTION (IF YOU MEAN WF/EXCEPTIONS/FILE AND PRINTER
SHARING SHOULD BE TICKED, THEN - YES BOTH PC's -
otherwise please explain in words of less than 1
syllable!! I DO NOT KNOW HOW TO IDENTIFY OTHER COMPUTERS
AS PRESENT IN THE LOCAL (TRUSTED) ZONE - again, please
explain in words of less than 1 syllable!!
 
C

Chuck

HI CHUCK - MY ANSWERS TO YOUR QUESTIONS ARE IN CAPS BELOW

OK, no name resolution either way. Leah and Warren are
XP SP2 or pre-SP2?. ANSWER: BOTH PC's SP2

Are you running both Client for Microsoft Networks, and
File and Printer Sharing for Microsoft Networks (Local
Area Connection - Properties), on each computer? ANSWER:
YES PC's BOTH PC's

QUESTIONS

Do you have shares setup on each? ANSWER: YES, BOTH PC's

Are you running NetBIOS Over TCP/IP (Local Area
Connection - Properties - TCP/IP - Properties - Advanced -
WINS) on each computer? ANSWER: YES, BOTH PC's

Make sure the browser service is running on each
computer. Control Panel - Administrative Tools -
Services. Verify that the Computer Browser, and the
TCP/IP NetBIOS Helper, services both show with Status =
Started. ANSWER: ALREADY STARTED ON BOTH PC's

Do any of the computers have a software firewall (ICF /
WF, or third party)? ANSWER: YES - BOTH PC's

If so, you need to configure them for file sharing, by
opening ports TCP 139, 445 and UDP 137, 138, 445, by
enabling the File and Printer Sharing exception, and / or
by identifying the other computers as present in the
Local (Trusted) zone. Firewall configurations are a very
common cause of (network) browser, and file sharing,
problems. ANSWER: I DO NOT KNOW HOW TO CONFIGURE THEM FOR
FILE SHARING BY OPENING THESE TCP AND UDP PORTS YOU
MENTION (IF YOU MEAN WF/EXCEPTIONS/FILE AND PRINTER
SHARING SHOULD BE TICKED, THEN - YES BOTH PC's -
otherwise please explain in words of less than 1
syllable!! I DO NOT KNOW HOW TO IDENTIFY OTHER COMPUTERS
AS PRESENT IN THE LOCAL (TRUSTED) ZONE - again, please
explain in words of less than 1 syllable!!
Click to expand...

Warren,

Don't sweat it. What firewalls are we looking at?

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
 
G

Guest

Chuck,

From what I can gather, I have Windows Firewall. I am
also running Norton Internet Security 2004 which has a
peronal firewall. I have since added, on Norton Internet
Security, 4x IP addresses as trusted (192.168.1.1 to 4)
on both PC's.
 
C

Chuck

Chuck,

From what I can gather, I have Windows Firewall. I am
also running Norton Internet Security 2004 which has a
peronal firewall. I have since added, on Norton Internet
Security, 4x IP addresses as trusted (192.168.1.1 to 4)
on both PC's.
Click to expand...

Warren,

OK, so with NIS correctly set, and with WF disabled, what do the ping tests look
like?

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
 
C

Chuck

Chuck,

Problem solved.

You are TOP BANANA!!!

Thanks a bunch.

Warren
Click to expand...

Thank you, Warren. Good job!

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Severe "can ping, can't browse" internet problem 1
Ping stops responding. 7
can't reach network printers 4
Dell Support Assist 8
Router Table, but can't ping 3
How to repair DNS? 11
Ping not working properly 2
Can't ping dns name but can ping ip 4

Top