Can't Open Control Panel or IE6

[JasperJazz]

Hi y'all!

I am at a friend's house and trying to repair her computer. 2 days ago, she
found she was unable to open Internet Explorer or Control Panel. I came over
and ran Norton's and it found no viruses. I then ran Spy Bot and it found
203 incidences of Spyware which I then deleted. I went into msconfig and
unchecked all the entries that had to do with hijacking software, bogus
search engines and tool bars, etc. I turned off system restore so it would
remove all incidences of that mess that was saved on the computer. I also
ran chkdsk /f and it didnt find any disk errors.

Her installed executable programs work and she can use Outlook Express and
Mirc as far as the internet. But when I right click on START and left click
on EXPLORE, Windows Explorer does not open. It doesn't open when I click on
the blue e for internet explorer or when I click on Control Panel. (was
trying to get to add/remove programs) I thought, perhaps that the icon file
was corrupted so I went to start/run and typed in ieexplore.exe and it still
wouldnt open.

She does not, of course, want to use her restore disk and lose everything.
This is a fairly new HP Laptop running Windows XP Home.

Any suggestions?

Thanks~!
Mary

 

[Guest]

i have having the same problem my husband swore i had downloaded a virus as well but it shows none ..... i cant get into any of my icons on my desktop except aol and yahoo and any of the games. no my document my pictures my computer not even my recycle bin. help help help

 

[Guest]

I am having the same exact problems on a friend's pc. Everything works in Safe Mode, but not in Normal Startup. I have tried everything I can think of. If you find the answer to this problem, please post the solution. Thanks.

 

[Guest]

I get the same problem pls hel

----- jgavers wrote: ----

I am having the same exact problems on a friend's pc. Everything works in Safe Mode, but not in Normal Startup. I have tried everything I can think of. If you find the answer to this problem, please post the solution. Thanks.

 

[Guest]

Same here....recent event no solution yet....You are not alone

 

[Guest]

Everything will work fine if your restart in Safe Mode with Networking. You do this by pressing F8 when starting the computer and then selecting Safe Mode with Networking. Until someone finds a solution to this problem I'm having my friend use Safe Mode. I'm hoping a reformat and reinstall will not be needed.

 

[Guest]

I've tried a re-install but no luck. If anyone finds this answer please post and if possible e-mail me at (e-mail address removed)

----- jgavers wrote: ----

Everything will work fine if your restart in Safe Mode with Networking. You do this by pressing F8 when starting the computer and then selecting Safe Mode with Networking. Until someone finds a solution to this problem I'm having my friend use Safe Mode. I'm hoping a reformat and reinstall will not be needed.

 

[Guest]

I get the same problem, I have re-install Xp pro. that don't change anything. I have run McAfee not virus found
I thing Microsoft need to help us!

----- JasperJazz wrote: ----

Hi y'all

I am at a friend's house and trying to repair her computer. 2 days ago, sh
found she was unable to open Internet Explorer or Control Panel. I came ove
and ran Norton's and it found no viruses. I then ran Spy Bot and it foun
203 incidences of Spyware which I then deleted. I went into msconfig an
unchecked all the entries that had to do with hijacking software, bogu
search engines and tool bars, etc. I turned off system restore so it woul
remove all incidences of that mess that was saved on the computer. I als
ran chkdsk /f and it didnt find any disk errors

Her installed executable programs work and she can use Outlook Express an
Mirc as far as the internet. But when I right click on START and left clic
on EXPLORE, Windows Explorer does not open. It doesn't open when I click o
the blue e for internet explorer or when I click on Control Panel. (wa
trying to get to add/remove programs) I thought, perhaps that the icon fil
was corrupted so I went to start/run and typed in ieexplore.exe and it stil
wouldnt open

She does not, of course, want to use her restore disk and lose everything
This is a fairly new HP Laptop running Windows XP Home

Any suggestions

Thanks~
Mar

 

[safensound2003]

*I get the same problem, I have re-install Xp pro. that don't chang
anything. I have run McAfee not virus found.
I thing Microsoft need to help us!!

----- JasperJazz wrote: -----

Hi y'all!

I am at a friend's house and trying to repair her computer. 2 day
ago, she
found she was unable to open Internet Explorer or Control Panel.
came over
and ran Norton's and it found no viruses. I then ran Spy Bot and i
found
203 incidences of Spyware which I then deleted. I went into msconfi
and
unchecked all the entries that had to do with hijacking software
bogus
search engines and tool bars, etc. I turned off system restore so i
would
remove all incidences of that mess that was saved on the computer.
also
ran chkdsk /f and it didnt find any disk errors.

Her installed executable programs work and she can use Outloo
Express and
Mirc as far as the internet. But when I right click on START and lef
click
on EXPLORE, Windows Explorer does not open. It doesn't open when
click on
the blue e for internet explorer or when I click on Control Panel
(was
trying to get to add/remove programs) I thought, perhaps that th
icon file
was corrupted so I went to start/run and typed in ieexplore.exe an
it still
wouldnt open.

She does not, of course, want to use her restore disk and los
everything.
This is a fairly new HP Laptop running Windows XP Home.

Any suggestions?

Thanks~!
Mary * In the same boat since Friday 04.02.04. No explorer.exe associate

functions whatsoever. I get desktop refresh whenever I click "m
computer, IE, My docs, pics, or Windows Explorer. I run McAfee vi
netscape network svcs subscription regularly and scanned for thi
incident. Used Spybot S&D, Registry Mechanic all to no avail. I'm abou
to try the reboot into safe mode too so I'll keep in touch, bcnu.
safensound2003 (I thought!


-
safensound200

 

[Guest]

Here is what worked for me

I downloaded toolbar cop at http://www.mvps.org/sramesh2k/toolbarcop.htm
Ran the program
Deleted all the BHO's

Everything works correctly again.

 

[Guest]

Thank You..this was so making me mad and frustrated..!! am so glad i can get into my computer!! thanks a million man

 

[Guest]

Thank, that work for my to
Good job

----- jgavers wrote: ----

Here is what worked for me

I downloaded toolbar cop at http://www.mvps.org/sramesh2k/toolbarcop.htm
Ran the program
Deleted all the BHO's

Everything works correctly again.

 

[Guest]

IT WORKED. YOU ARE A COMPUTER GOD. THANKS SO MUCH

 

[Guest]

I am also having the same problem. I thought it started because of a virus but the viruses were quarantined immediately and the system scan now shows no viruses but still no access to My Computer, control panel or any of the windows functions, it just refreshes the machine when I click on an icon

Help!!

 

[Guest]

I have exactly the same problem and tried to reinstall XP with no success. Bizarre

 

[Lance Joiner]

Try going to internet options..advanced tab and uncheck enable third party
browser extensions. Or go here..
http://www.mvps.org/sramesh2k/toolbarcop.htm and get toolbar cop and run it.

 

[Doug dapach]

Download Ad-aware 6.0 freeware. tip from TechTV.com Teh
Screen Savers Patricks freeware picks. Worked for me.

-----Original Message-----
I get the same problem, I have re-install Xp pro. that

don't change anything. I have run McAfee not virus found.

 

[Guest]

I have the exact same problem and my temporary resolution is to install Netscape. I also open My Documents and type in the url from there.