Can't open attachment sent by Mac

[Guest]

Hi
I'm sorry I haven't a clue if this is the right place to ask this - but here
goes anyway and your help would be appreciated.
A friend & colleague uses Microsoft Word X for Mac and whenever she sends me
a Word document attachment I can't read it. I run on XP Pro - have Office Pro
Suite 2000. Is there anything I can do to be able to automatically open these
documents.
Thanks
Mardler C

 

[Lanwench [MVP - Exchange]]

Hi
I'm sorry I haven't a clue if this is the right place to ask this -
but here goes anyway and your help would be appreciated.
A friend & colleague uses Microsoft Word X for Mac and whenever she
sends me a Word document attachment I can't read it. I run on XP Pro
- have Office Pro Suite 2000. Is there anything I can do to be able
to automatically open these documents.
Thanks
Mardler C

If you're getting a Word document, and it's called FILENAME, save it to disk
& rename it FILENAME.DOC ....then see if you can open it. Without a file
extension, you can't associate a program with a file type.

 

[Harry Ohrn]

What is the file extension? (last three letters in the filename following
the dot)

 

[Rock]

Hi
I'm sorry I haven't a clue if this is the right place to ask this - but
here
goes anyway and your help would be appreciated.
A friend & colleague uses Microsoft Word X for Mac and whenever she sends
me
a Word document attachment I can't read it. I run on XP Pro - have Office
Pro
Suite 2000. Is there anything I can do to be able to automatically open
these
documents.

FYI there are word newsgroups. See this link. Look down the left side for
microsoft.public.word and expand it to see the choices.

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx

 

[Guest]

File extension as received was .doc which is why I couldn't understand why it
wouldn't open - or rather it would open but was gobble=de=gppk of about two
lines and nothing else - in what I know to have been a two page document.
Thanks
Mardler C

What is the file extension? (last three letters in the filename following
the dot)

--


Harry Ohrn MS MVP [Shell\User]
www.webtree.ca/windowsxp

Hi
I'm sorry I haven't a clue if this is the right place to ask this - but
here
goes anyway and your help would be appreciated.
A friend & colleague uses Microsoft Word X for Mac and whenever she sends
me
a Word document attachment I can't read it. I run on XP Pro - have Office
Pro
Suite 2000. Is there anything I can do to be able to automatically open
these
documents.
Thanks
Mardler C

 

[Guest]

Item already has a file extension - .doc
Thanks

If you're getting a Word document, and it's called FILENAME, save it to disk
& rename it FILENAME.DOC ....then see if you can open it. Without a file
extension, you can't associate a program with a file type.

 

[mikeyhsd]

at the microsoft site where you download READERS for word, excel and others, there is a conversion/translation program.
might give it a try.



(e-mail address removed)



Hi
I'm sorry I haven't a clue if this is the right place to ask this - but here
goes anyway and your help would be appreciated.
A friend & colleague uses Microsoft Word X for Mac and whenever she sends me
a Word document attachment I can't read it. I run on XP Pro - have Office Pro
Suite 2000. Is there anything I can do to be able to automatically open these
documents.
Thanks
Mardler C

 

[Ken Blake, MVP]

File extension as received was .doc which is why I couldn't understand why it
wouldn't open - or rather it would open but was gobble=de=gppk of about two
lines and nothing else - in what I know to have been a two page document.
Thanks

Let me point out two things:

1. You should ask this question in a Word newsgroup, not here in an XP
one. The people there are much better equipped to help you with Word
problems.

2. Not being able to open a file and being able to open it with
"gobbledegook" are two entirely different symptoms. When you don't
describe your symptom carefully the *first* time, you waste the time
of those trying to help you. I'm sure Harry would never have asked you
what the extension was if you had originally told us about the
"gobbledegook."

What is the file extension? (last three letters in the filename following
the dot)

--


Harry Ohrn MS MVP [Shell\User]
www.webtree.ca/windowsxp

Hi
I'm sorry I haven't a clue if this is the right place to ask this - but
here
goes anyway and your help would be appreciated.
A friend & colleague uses Microsoft Word X for Mac and whenever she sends
me
a Word document attachment I can't read it. I run on XP Pro - have Office
Pro
Suite 2000. Is there anything I can do to be able to automatically open
these
documents.
Thanks
Mardler C

 

[Plato]

I'm sorry I haven't a clue if this is the right place to ask this - but here
goes anyway and your help would be appreciated.
A friend & colleague uses Microsoft Word X for Mac and whenever she sends me
a Word document attachment I can't read it. I run on XP Pro - have Office Pro
Suite 2000. Is there anything I can do to be able to automatically open these

I'm not sure if MAC docs and MS docs are compatible. Perhaps not.

 

[Plato]

http://www.bootdisk.com/html.htm

 

[Vanguard]

in message

A friend & colleague uses Microsoft Word X for Mac and whenever she
sends me
a Word document attachment I can't read it. I run on XP Pro - have
Office Pro
Suite 2000. Is there anything I can do to be able to automatically
open these
documents.

So what happens when you save the file (instead of trying to open it
from a link icon in Outlook) and then try opening it from the hard disk?

 

[Harry Ohrn]

Try saving the file then renaming it remembering to add the file extension
..doc

Another option might be to try a conversion program like this one
http://www.dataviz.com/products/conversionsplus/index.html?redirect=cppanergy

 

[Guest]

Sorry! If I'd realised I would have included the info.
I'm not an expert which is why I came here for help.
If I've wasted people's time I apologise - I did not know where else to try.
Mardler C

File extension as received was .doc which is why I couldn't understand why it
wouldn't open - or rather it would open but was gobble=de=gppk of about two
lines and nothing else - in what I know to have been a two page document.
Thanks

Let me point out two things:

1. You should ask this question in a Word newsgroup, not here in an XP
one. The people there are much better equipped to help you with Word
problems.

2. Not being able to open a file and being able to open it with
"gobbledegook" are two entirely different symptoms. When you don't
describe your symptom carefully the *first* time, you waste the time
of those trying to help you. I'm sure Harry would never have asked you
what the extension was if you had originally told us about the
"gobbledegook."

What is the file extension? (last three letters in the filename following
the dot)

--


Harry Ohrn MS MVP [Shell\User]
www.webtree.ca/windowsxp


Hi
I'm sorry I haven't a clue if this is the right place to ask this - but
here
goes anyway and your help would be appreciated.
A friend & colleague uses Microsoft Word X for Mac and whenever she sends
me
a Word document attachment I can't read it. I run on XP Pro - have Office
Pro
Suite 2000. Is there anything I can do to be able to automatically open
these
documents.
Thanks
Mardler C

 

[Guest]

Thank you - that's very helpful.
Mardler C

Try saving the file then renaming it remembering to add the file extension
..doc

Another option might be to try a conversion program like this one
http://www.dataviz.com/products/conversionsplus/index.html?redirect=cppanergy

--


Harry Ohrn MS MVP [Shell\User]
www.webtree.ca/windowsxp

Hi
I'm sorry I haven't a clue if this is the right place to ask this - but
here
goes anyway and your help would be appreciated.
A friend & colleague uses Microsoft Word X for Mac and whenever she sends
me
a Word document attachment I can't read it. I run on XP Pro - have Office
Pro
Suite 2000. Is there anything I can do to be able to automatically open
these
documents.
Thanks
Mardler C

 

[Ken Blake, MVP]

Sorry! If I'd realised I would have included the info.
I'm not an expert which is why I came here for help.
If I've wasted people's time I apologise - I did not know where else to try.

Apology accepted, but I hasten to add that I didn't say what I did to
give you a hard time, but rather to help you when you ask questions in
the future. Describing systems accurately and carefully, providing the
exact verbatim text of any messages you get, etc. is very important.

File extension as received was .doc which is why I couldn't understand why it
wouldn't open - or rather it would open but was gobble=de=gppk of about two
lines and nothing else - in what I know to have been a two page document.
Thanks

Let me point out two things:

1. You should ask this question in a Word newsgroup, not here in an XP
one. The people there are much better equipped to help you with Word
problems.

2. Not being able to open a file and being able to open it with
"gobbledegook" are two entirely different symptoms. When you don't
describe your symptom carefully the *first* time, you waste the time
of those trying to help you. I'm sure Harry would never have asked you
what the extension was if you had originally told us about the
"gobbledegook."

:

What is the file extension? (last three letters in the filename following
the dot)

--


Harry Ohrn MS MVP [Shell\User]
www.webtree.ca/windowsxp


Hi
I'm sorry I haven't a clue if this is the right place to ask this - but
here
goes anyway and your help would be appreciated.
A friend & colleague uses Microsoft Word X for Mac and whenever she sends
me
a Word document attachment I can't read it. I run on XP Pro - have Office
Pro
Suite 2000. Is there anything I can do to be able to automatically open
these
documents.
Thanks
Mardler C