Can't install QuickTime

G

Guest

I've 3 times to complete the installation of Apple's QuickTime Player and
iTunes on a Windows 2000 Pro PC. (They're bundled together in the download.)
It started easily enough with InstallShield Wizard starting up. It
proceeded through designating the destination folder. Next a Window popped
up saying "Please wait while Windows configures iTunes." Twenty minutes
later that message was still there. That's when I gave up and clicked on
Cancel. (Should I have waited longer?). Next an iTunes windows popped up
saying "Cancelling. It stayed and stayed. I had to resort to Task Manager
to get rid of it, which wasn't without some hitches.

I downloaded this package a second time and tried twice again with the same
results.

I have no idea what is happening or why. Is the culprit it Windows, iTunes,
Apple, me, some combination of two or three?

I have installed and upgraded this software on a Windows XP Home PC with no
difficulty. I'd like to run QuickTime Player on this machine. Does anyone
have any
idea of what to do next?

BTW I downloaded Quicktime 7 and tried to install it. I was told that QT 7
already was installed. I found a QuickTime folder in Program Files, but
nothing was in
it. I got a message saying that QT wasn't properly installed. I deleted
the folder and tried again only to get the same message. Maybe there's
something in the Registry or somewhere else. As long as it's there, I'm not
going to be able to install QT 7, or so I figure. ???
 
D

Dave Patrick

You might try looking around here.

http://www.apple.com/support/

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| I've 3 times to complete the installation of Apple's QuickTime Player and
| iTunes on a Windows 2000 Pro PC. (They're bundled together in the
download.)
| It started easily enough with InstallShield Wizard starting up. It
| proceeded through designating the destination folder. Next a Window
popped
| up saying "Please wait while Windows configures iTunes." Twenty minutes
| later that message was still there. That's when I gave up and clicked on
| Cancel. (Should I have waited longer?). Next an iTunes windows popped up
| saying "Cancelling. It stayed and stayed. I had to resort to Task
Manager
| to get rid of it, which wasn't without some hitches.
|
| I downloaded this package a second time and tried twice again with the
same
| results.
|
| I have no idea what is happening or why. Is the culprit it Windows,
iTunes,
| Apple, me, some combination of two or three?
|
| I have installed and upgraded this software on a Windows XP Home PC with
no
| difficulty. I'd like to run QuickTime Player on this machine. Does
anyone
| have any
| idea of what to do next?
|
| BTW I downloaded Quicktime 7 and tried to install it. I was told that QT
7
| already was installed. I found a QuickTime folder in Program Files, but
| nothing was in
| it. I got a message saying that QT wasn't properly installed. I deleted
| the folder and tried again only to get the same message. Maybe there's
| something in the Registry or somewhere else. As long as it's there, I'm
not
| going to be able to install QT 7, or so I figure. ???
 
S

Steve Parry [MVP]

"Sleepless in New Jersey"
I've 3 times to complete the installation of Apple's QuickTime Player
and
iTunes on a Windows 2000 Pro PC. (They're bundled together in the
download.)
It started easily enough with InstallShield Wizard starting up. It
proceeded through designating the destination folder. Next a Window
popped
up saying "Please wait while Windows configures iTunes." Twenty
minutes
later that message was still there. That's when I gave up and clicked
on
Cancel. (Should I have waited longer?). Next an iTunes windows
popped up
saying "Cancelling. It stayed and stayed. I had to resort to Task
Manager
to get rid of it, which wasn't without some hitches.

I downloaded this package a second time and tried twice again with the
same
results.

I have no idea what is happening or why. Is the culprit it Windows,
iTunes,
Apple, me, some combination of two or three?

I have installed and upgraded this software on a Windows XP Home PC
with no
difficulty. I'd like to run QuickTime Player on this machine. Does
anyone
have any
idea of what to do next?

BTW I downloaded Quicktime 7 and tried to install it. I was told
that QT 7
already was installed. I found a QuickTime folder in Program Files,
but
nothing was in
it. I got a message saying that QT wasn't properly installed. I
deleted
the folder and tried again only to get the same message. Maybe
there's
something in the Registry or somewhere else. As long as it's there,
I'm not
going to be able to install QT 7, or so I figure. ???



Try this which I find has much less bloatware

http://www.free-codecs.com/download/QuickTime_Alternative.htm

and on a similar note

http://www.free-codecs.com/download/Real_Alternative.htm
 

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