Can't install KB837009 in Windows 2000 SP4.

[Ant]

Is anyone else having problems installing it in Windows 2000 SP4? I get
a failed to install message and do see an empty
c:\WUTemp\com_microsoft.Q837009_OE6_SP1\ folder/directory. I got the
other four updates and rebooted just fine. This is in VirtualPC v6.1.1
and MacOS X 10.2.8. I already tried clearing Windows' temp folders
(local and global). Anywhere else to check for logs, corrupted EXE file,
etc.?

Thank you in advance.
--
"He was a musical ant. He was there for the song." --Rick (Rick Moranis
episode from The Muppets)
/\___/\
/ /\ /\ \ Phillip Pi (Ant); The Ant Farm: http://antfarm.ma.cx
| |o o| | E-mail: (e-mail address removed) or (e-mail address removed)
\ _ / Remove ANT if replying by e-mail from a newsgroup.
( )

 

[Lucy [MSFT]]

We need the error message in the log file.

Please post the last 20 lines of the Windows Update.log file.

To view the file:

Copy and paste "%windir%\windows update.log" (w/o the quotes)
into the Internet Explorer address bar and hit Enter.
Scroll down to the current date and look for the error being reported.
Please post the last 20 lines from the Windows Update.log file

 

[Phillip Pi]

We need the error message in the log file.

Please post the last 20 lines of the Windows Update.log file.

To view the file:

Copy and paste "%windir%\windows update.log" (w/o the quotes)
into the Internet Explorer address bar and hit Enter.
Scroll down to the current date and look for the error being reported.
Please post the last 20 lines from the Windows Update.log file

Hi Lucy, thank you for replying. I will try that when I use W2K image
again. This might be a few days though since I am not with the laptop at
this time. I will follow-up later when I get a chance.
--
Phillip Pi
(e-mail address removed) (remove SYMC to reply by e-mail)
Software Quality Assurance Analyst
Norton SystemWorks (PC)
Symantec

Please do NOT e-mail me for technical support. DISCLAIMER: The views
expressed in this posting are mine, and do not necessarily reflect the
views of my employer.

 

[Ant]

Hi Lucy, thank you for replying. I will try that when I use W2K image
again. This might be a few days though since I am not with the laptop at
this time. I will follow-up later when I get a chance.

Odd. I tried again with Windows Updates and it worked this time. Not
sure what happened!
--
"Don't be no Ant-Man. An Ant-Man has very low horizons." --unknown
/\___/\
/ /\ /\ \ Phillip Pi (Ant); The Ant Farm: http://antfarm.ma.cx
| |o o| | E-mail: (e-mail address removed) or (e-mail address removed)
\ _ / Remove ANT if replying by e-mail from a newsgroup.
( )