cant install java on vista

G

Guest

windows installer pops up says "this installation package could not be opened
verify the package exists and that you can access it or contact application
vendor to verify that this is a valid windows installer package" i have tried
the online and offline download of jre 6 i have windows vista home basic ie7
help
 
A

Andrew McLaren

lily3536 said:
windows installer pops up says "this installation package could not be
opened
verify the package exists and that you can access it or contact
application
vendor to verify that this is a valid windows installer package" i have
tried
the online and offline download of jre 6 i have windows vista home basic
ie7

It sounds like the download might have been corrupted?

Did you download Java from here:
http://www.java.com/getjava

Java 6 should install and run just fine, on Vista. There aren't many (any?)
problems I know of. It's only anecdotal evidence, but I have Java running on
several Vista machines, both 32 and 64 bit. So far, no problem.

I just looked at the Java website and it appears to be having a few
problems - if you downloaded Java in the last 6 hours or so it may well have
been a disrupted download. Try downloading again.

Hope it helps,
 
G

Guest

lilly3536,

I experienced no problems whatsoever installing and running Java. Perhaps
the downloaded file was corrupted. I would try again.

Have a nice day.

C.B.
 
G

Guest

Andrew McLaren said:
It sounds like the download might have been corrupted?

Did you download Java from here:
http://www.java.com/getjava

Java 6 should install and run just fine, on Vista. There aren't many (any?)
problems I know of. It's only anecdotal evidence, but I have Java running on
several Vista machines, both 32 and 64 bit. So far, no problem.

I just looked at the Java website and it appears to be having a few
problems - if you downloaded Java in the last 6 hours or so it may well have
been a disrupted download. Try downloading again.

Hope it helps,
--
Andrew McLaren
amclar (at) optusnet dot com dot au


yes I have been working on finding an answer to this problem for 3 days I have went to the link you have posted and still have the same error someone else was having the same problem and theirs was solved but they didnt say how.I am at a total loss as I have tried downloading it several times over the last 3 days I am new to vista and don't know what else to try
 
A

Andrew McLaren

The error message is coming from InstallShield, the software Sun use to
package Java for Windows. InstallShield is a good product, but it's
obvioulsy complining about something.

This Sun article describes exactly the error message you are seeing, and how
to fix it - have you tried this yet?
http://www.java.com/en/download/help/6000040100.xml

As a start, try to remove any traces of old or failed Java installation
attampts. In addition to the steps suggested in the Sun article, you can
also run Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301
to look for left-over crud on your system to be deleted.

If Java setup continues to fail, to this:

- download the Offline Java package for Windows, from here:
http://javadl.sun.com/webapps/download/AutoDL?BundleId=11291
This will download a file called jre-6u2-windows-i586-p-s.exe to your hard
disk,. It is about 13MB in size.

- start and Administrative command prompt -
- go to Start menu, Accessories,
- find the Command Prompt icon and right click it,
- choose Run as Administrator

- change directory to the location of your downloaded Java file, eg:
C:\Users\User>cd Downloads
C:\Users\User\Downloads

- now run jre-6u2-windows-i586-p-s.exe with the paramteters "/lvx
javainst.log"; eg:
C:\Users\User\Downloads>jre-6u2-windows-i586-p-s.exe /lvx javainst.log
and press <enter>

This will cause the Java setup to create a text file, javaist.log, in the
current directory, logging every step of the installation process. This
won't fix the problem, as such. But if Java setup fails, you can examine the
resulting log file to get more details of exactly what it is unhappy about;
instead of the rather vague error message which appears in the UI. You can
open javainst.log using any text editor, such as NotePad. A successful
installation creates a log file about 500MB in size. If the installation was
successful, you can just delete the log file.

At this point if Java won't install, you may have more of a Java problem,
than a Vista problem as such. But let us know if you have
questions/comments/issues.

Hope this helps,
 
G

Guest

Thank you so much finaly got it I had to download the offline and restart my
computer and it worked so thank you again for your help
 
R

Richard G. Harper

A. Try posting in English.
B. Try telling us what version you're trying to install.
C. Try telling us what happens when you try to install it. Complete error
messages if present are essential.
 
N

NotEvenMe

delete the ones you have downloaded & try the offline install download
again.
make sure you have the right version (select the proper version of windows)
after downloading, right click and select run as administrator
 

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