Can't install Canon C5500 printer

[DRIFT-O-MATIC]

My home network consists of 3 computers and 2 printers.
I'm trying to set them up to be able to share the 2
printers. David's Puter (Windows XP) has a Lexmark Z22
attached and shared. Mike's Puter (Windows 98) has a
Canon printer/fax/copier MultiPass C5500 attached and
shared. The third is Laptop (Windows XP) with no
periferals attached. All puters share their C: drives.
I am able to print documents from the Laptop to Lexmark
Z22 printer on David's Puter. However, I am not able to
access the Canon Multipass printer from David's Puter.
The MultiPass print drivers are not Microsoft Logo
tested, or something like that. I went to Canon site and
downloaded the updated drivers, and followed their
instructions, but XP still won't let me us them. Is
there something else I should be doing?

 

[Leigh Griffin]

Can you print locally to the Canon?

Am experiencing a similar problem with a Canon MultiPass printer where
Windows won't even print to it locally.... Mine is connected via USB, and
the USB port connects fine, and it displays the printer card as connected in
the USB drive properties, but Windows still thinks there is no printer
there...

 

[DRIFT-O-MATIC]

-----Original Message-----
Can you print locally to the Canon?

Am experiencing a similar problem with a Canon MultiPass printer where
Windows won't even print to it locally.... Mine is connected via USB, and
the USB port connects fine, and it displays the printer card as connected in
the USB drive properties, but Windows still thinks there is no printer
there...




.

Yes, I can print locally to the Canon from the 98 machine
to which it is attached. I installed the drivers with
the original CD that came with the C5500. I used to have
the Canon Multipass attached to my XP machine a few years
ago(using those same original drivers), but, after a
couple years, it quit working. So I attached it to a 98
machine, and it works fine. I wonder if it quit working
with XP after installing an XP update. Still, you'd
think that the new Canon drivers for XP, that I
downloaded, would work. But no!

 

[Greg Lirette [MSFT]]

If you using SP2 for XP you need this hotfix

http://support.microsoft.com/default.aspx?kbid=884020

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