can't forward or reply to incoming messages

[Guest]

I got a new laptop about a month ago and installed the same Office 2003 that
I had on my previous machine. Both machines were running XP. Now, I cannot
forward or reply to messages. They never leave the outbox. This is
frustrating beyond belief. Someone please help!

david

 

[Roady [MVP]]

You didn't provide any information to work with.

Type of account?
Error message?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I got a new laptop about a month ago and installed the same Office 2003 that
I had on my previous machine. Both machines were running XP. Now, I cannot
forward or reply to messages. They never leave the outbox. This is
frustrating beyond belief. Someone please help!

david

 

[Guest]

the error is "(0x80042109) : Outlook is unable to connect to your outgoing
(SMTP) e-mail server"

does that answer both questions?

thanks for helping me clarify.

 

[Roady [MVP]]

Is this only for reply and forwards?
Can you send new messages?
Verify your account settings in Tools-> E-mail Accounts

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
the error is "(0x80042109) : Outlook is unable to connect to your outgoing
(SMTP) e-mail server"

does that answer both questions?

thanks for helping me clarify.

 

[Guest]

I can send new messages without any problem, except when I'm somewhere with a
wireless network other than my house, like my office.

Is this only for reply and forwards?
Can you send new messages?
Verify your account settings in Tools-> E-mail Accounts

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
the error is "(0x80042109) : Outlook is unable to connect to your outgoing
(SMTP) e-mail server"

does that answer both questions?

thanks for helping me clarify.

You didn't provide any information to work with.

Type of account?
Error message?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I got a new laptop about a month ago and installed the same Office 2003
that
I had on my previous machine. Both machines were running XP. Now, I
cannot
forward or reply to messages. They never leave the outbox. This is
frustrating beyond belief. Someone please help!

david

 

[Roady [MVP]]

Alright, that is because you are using the SMTP server from a location other
than from then network of the SMTP server. This is a good thing as server
who do allow to be used this way are known as open-relays which are a big
source of spam.

Anyway, in your account settings choose More Settings...-> tab Outgoing
Server-> configure it to use authentication.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I can send new messages without any problem, except when I'm somewhere with
a
wireless network other than my house, like my office.

Is this only for reply and forwards?
Can you send new messages?
Verify your account settings in Tools-> E-mail Accounts

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
the error is "(0x80042109) : Outlook is unable to connect to your outgoing
(SMTP) e-mail server"

does that answer both questions?

thanks for helping me clarify.

You didn't provide any information to work with.

Type of account?
Error message?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I got a new laptop about a month ago and installed the same Office 2003
that
I had on my previous machine. Both machines were running XP. Now, I
cannot
forward or reply to messages. They never leave the outbox. This is
frustrating beyond belief. Someone please help!

david