Can't edit PPT Graph (error msg: "server application, source file,

[Guest]

Hi,

I have Office Ppt 2003 SP2 and XP Home v5.1 and keep getting this message as
described in http://www.rdpslides.com/pptfaq/FAQ00236.htm

- I don't have Norton (am running AVG but still get the message when it is
disabled though haven;t tried the whole repeated disable/ turn off/ turn on
thing)
- I don't have officeav.dll
- Tried re-registering
- Tried saving to my desktop
- Tried to stay calm and avoid keyboard violence

Any help really appreciated

 

[Echo S]

Did you try reregistering Graph as described in the FAQ?

 

[Guest]

Hi Echo

Yes I did. The re-registering worked but I'm still left with the same
problem on the graph editing.
I have a similar set up on my laptop (apart from ZoneAlarm whereas this PC
using Sunbelt Kerio) and have the same difficulties.
Bizarrely, this doesn't affect all charts in the presentation (just most of
them) even though they look similar.

Help!

Did you try reregistering Graph as described in the FAQ?

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
PPTLive! Sept 17-20, 2006 http://www.pptlive.com

Hi,

I have Office Ppt 2003 SP2 and XP Home v5.1 and keep getting this message
as
described in http://www.rdpslides.com/pptfaq/FAQ00236.htm

- I don't have Norton (am running AVG but still get the message when it is
disabled though haven;t tried the whole repeated disable/ turn off/ turn
on
thing)
- I don't have officeav.dll
- Tried re-registering
- Tried saving to my desktop
- Tried to stay calm and avoid keyboard violence

Any help really appreciated

 

[Echo S]

Ah. In that case, the charts may well have been created in an application
that isn't available. I see this fairly often on charts in files I receive
from clients. They use Prism or SPSS or SPS or whatever that other major
graphing program I can't remember right this minute is (!!), and yeah, those
will throw errors such as what you're seeing because I don't have those
programs installed on this system. Can you find out where those specific
charts came from?

They may also have used Edit|Paste Special to paste just an image of an
Excel chart onto the slide. No, wait, that would opent he picture editing
dialog. Nevermind.

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
PPTLive! Sept 17-20, 2006 http://www.pptlive.com

Hi Echo

Yes I did. The re-registering worked but I'm still left with the same
problem on the graph editing.
I have a similar set up on my laptop (apart from ZoneAlarm whereas this PC
using Sunbelt Kerio) and have the same difficulties.
Bizarrely, this doesn't affect all charts in the presentation (just most
of
them) even though they look similar.

Help!

Did you try reregistering Graph as described in the FAQ?

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/
PPTLive! Sept 17-20, 2006 http://www.pptlive.com


message

Hi,

I have Office Ppt 2003 SP2 and XP Home v5.1 and keep getting this
message
as
described in http://www.rdpslides.com/pptfaq/FAQ00236.htm

- I don't have Norton (am running AVG but still get the message when it
is
disabled though haven;t tried the whole repeated disable/ turn off/
turn
on
thing)
- I don't have officeav.dll
- Tried re-registering
- Tried saving to my desktop
- Tried to stay calm and avoid keyboard violence

Any help really appreciated

 

[Steve Rindsberg]

Yes I did. The re-registering worked but I'm still left with the same
problem on the graph editing.
I have a similar set up on my laptop (apart from ZoneAlarm whereas this PC
using Sunbelt Kerio) and have the same difficulties.
Bizarrely, this doesn't affect all charts in the presentation (just most of
them) even though they look similar.

Is it possible that some of them are from Excel and others from MSGraph (the
charting "mini-app" that makes charts directly in PPT?

And on a more philosophical level, if you make them with a mini-app, are they
mini-bar charts? This could be a big deal in the hospitality industry.

Help!

Did you try reregistering Graph as described in the FAQ?

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
PPTLive! Sept 17-20, 2006 http://www.pptlive.com

Hi,

I have Office Ppt 2003 SP2 and XP Home v5.1 and keep getting this message
as
described in http://www.rdpslides.com/pptfaq/FAQ00236.htm

- I don't have Norton (am running AVG but still get the message when it is
disabled though haven;t tried the whole repeated disable/ turn off/ turn
on
thing)
- I don't have officeav.dll
- Tried re-registering
- Tried saving to my desktop
- Tried to stay calm and avoid keyboard violence

Any help really appreciated

 

[Guest]

Hmm, the person who's done the charting for me has adapted a previous
presentation but has just been using PowerPoint. They work on his basic home
set-up mac and on a corporate PC. Knowing something about the way this file
was created I can't imagine they've (knowingly) used SPSS or any other
graphing program. Could this be an XP thing? It seems to be the only variable
between our systems. I wonder about the Mac connection as well...I think the
original may have been created on a mac, my file has been adapted on a mac
and there is something about the corporate platform that can cope with it?

Such a pain, really appreciate your help

 

[Guest]

Hi Steve,

I wish they did provide mini-bars. I would really like to empty one right
now. I've got Excel but MSGraph - should I try and install this from
somewhere?

When I look in Properties > Contents I see 3 embedded OLE servers: MS Graph
Chart, MS Graph 97 Chart and MS Graph 2000 chart. This looks suspect but I
feel irrationality getting the better of me.

 

[Guest]

Hm. If the charts work on his home system and on another corporate system,
they *should* work on yours, especially since I'm only seeing various flavors
of MS Graph in your OLE server list.

Are you up to date with all Office service packs?

I wonder if the latest Windows XP service pack fiascos could be affecting
your charts?

I see you mentioned saving to your desktop. Try saving the file to your C
drive and working on it from there.

 

[Steve Rindsberg]

Hi Steve,

I wish they did provide mini-bars. I would really like to empty one right
now. I've got Excel but MSGraph - should I try and install this from
somewhere?

When I look in Properties > Contents I see 3 embedded OLE servers: MS Graph
Chart, MS Graph 97 Chart and MS Graph 2000 chart. This looks suspect but I
feel irrationality getting the better of me.

Hang tight. That may be a useful clue.

You might want to grab a copy of the free PPTools Starter Set at
http://get.pptools.com

Select one of the problem graphics and use the Pig (... long story, don't ask) to
identify it. It'll tell you the object type and the ProgID ... an identifier that
tells you what application "owns" the embedded object.

Compare what it tells you about the bad 'uns vs the good 'uns.

I've bounced a few charts back and forth between Mac PPT X and Win 2003 as a test;
whether they're created on one platform or the other or created on PC and edited
on Mac, so far they've stayed MSGraph.Chart.8 according to The Piggie (or
"Microsoft Graph Chart" in doc properties)

 

[Guest]

Hi Steve,

Piggie says that they are all .Type 7: Embedded OLE object. MS Graph.Chart.8
Good and bad.

I also tried downloading all the optional XP updates (I'm set to automatic
for the essential ones and all up to date).

Any other ideas...?

 

[Guest]

Hi Echo
Just tried it on another laptop, also running Office 2003 on XP and have the
same problem. I'm up to date with all the SPs and tried working on it when
saved to my c:.
I'm very proud that I've not managed to swear in this forum. So far.
Paul

 

[Echo S]

Hi Steve,

Piggie says that they are all .Type 7: Embedded OLE object. MS
Graph.Chart.8
Good and bad.

I also tried downloading all the optional XP updates (I'm set to automatic
for the essential ones and all up to date).

Any other ideas...?

Personally, I'm thinking it might be time to call Microsoft. I'm seriously
wondering if one of the recent Windows XP updates is causing the issue. They
had one a couple of weeks ago that's caused all kinds of problems. So you
might try uninstalling update 908531. Do that through control
panel/add-remove programs. There's a box you'll need to check at the top of
that dialog to "show updates."

Hopefully Steve will have some other ideas.

 

[Echo S]

I'm very proud that I've not managed to swear in this forum. So far.

LOL! Good work, mate!

 

[Steve Rindsberg]

Hopefully Steve will have some other ideas.

For now, just to nod thoughtfully at what you've suggested.

 

[Guest]

Hi,

I tried uninstalling this and still no joy.
I guess the only thing left now is to go back and try all the workarounds a
second time...?
My gut feel is that there is some mac-pc incompatibility on xp/ office 2003
but it just isn't consistent. I could send through one slide with 3 charts on
it where two of them work for me and one doesn't...?

Thanks for all your help

:

 

[Guest]

Nothing else comes to mind Steve?
I'm going to muster the energy to try everything else again.
Neat tools for ppt btw!
Thanks for all your help.

 

[Steve Rindsberg]

Nothing else comes to mind Steve?
I'm going to muster the energy to try everything else again.
Neat tools for ppt btw!
Thanks for all your help.

Nothing, good luck, thanks and you're welcome. In that order.

But if you want to pare the presentation down a bit to include just three or
four of the graphs (one or two that work, one or two that you can't edit) I'd
be happy to have a look at it.

email to steve at-sign pptools dot com

And remember: Brain fade strikes 4 of 5 older adults. I'm at least three of
'em. Don't forget to include a summary of the problem in the text of the
email, otherwise we may share one of those "Do I know you?" experiences. ;-)

 

[Steve Rindsberg]

I tried uninstalling this and still no joy.

I guess the only thing left now is to go back and try all the workarounds a
second time...?
My gut feel is that there is some mac-pc incompatibility on xp/ office 2003
but it just isn't consistent. I could send through one slide with 3 charts on
it where two of them work for me and one doesn't...?

Got the files and finally some time to play with them. As I mentioned in my
email, I'm seeing the same thing here; the "problem child" is editable in a
"pure" Office 2000 system but on a system with Office 2003 installed, I can't
edit it in either PPT 2003 or 2000.

 

[Echo S]

Got the files and finally some time to play with them. As I mentioned in
my
email, I'm seeing the same thing here; the "problem child" is editable in
a
"pure" Office 2000 system but on a system with Office 2003 installed, I
can't
edit it in either PPT 2003 or 2000.

Well, poop. That's not supposed to happen!

 

[Steve Rindsberg]

Well, poop. That's not supposed to happen!

It made sense to me, at least the bit about not being able to edit in either
PPT version on a machine with both installed. There can only be one MSGraph
version and the newest one wins.

If something in these charts makes MSGraph ill, it won't matter which version
of PPT's telling it wakeywakey ... it still says its spinach and it still says
the hell with it. <g>