Hi Hugh
Try the following and see if it will help:
Internet Explorer file downloads over SSL do not work with the cache control
headers
http://support.microsoft.com/?id=323308#kb1
and ....
Internet Explorer cannot open the Internet site
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q175722
and......
) Make sure you have loaded TCP/IP. If not, go to Control
Panel>Network>Configuration>add>Protocol.
2) Verify network settings by using ping and ipconfig. If you can't ping
127.0.0.1, go to back to 1) or remove and re-install TCP/IP. If you can't
ping the router ip, use ipconfig to make sure they are in the same subnet.
If you can't ping outside ip or public ip, make sure the computer have
correct default gateway. If you can ping public ip but not web site like
yahoo.com, check the DNS settings.
3) Make sure the Use a Proxy Server check box is unchecked if you do not
use a proxy server. To do this, go to IE>Tools>Internet
Options>Connections>LAN Settings.
4) Disable or remove any software like Comet Cursor may cause IE problem.
You can use msconfig to disable.
5) Make sure that there are no parental restrictions on the account after
installing ICS with AOL.
6) If you can connect to the site using the IP but not the Fully Qualified
Domain Name (FQDN) such as yahoo.com, check for entries in the Hosts file on
the local computer, or rename it.
7) Check network properties and look for multiple instances of the TCP/IP
protocol bound to the dial-up adapter. If multiple instances of the TCP/IP
protocol are bound to the dial-up adapter, unbind the protocol so that only
a single protocol (TCP/IP) is bound to the dial-up adapter. To do this,
Network Neighborhood>Properties, click one of the TCP/IP dial-up adapter
settings, click Remove, and then click OK.
8) Check for multiple instances of the Wsock32.dll, Winsock.dll, and
Wsock.vxd files. Also check the dates and versions of these files. Rename
any file that is not in the appropriate folder (Wsock32.dll and Wsock.vxd
should be in the Windows\System folder, and Winsock.dll should be in the
Windows folder).
9) Clean cookies and Internet Temp files.
10) You may want to logon another user if you are running w2k/xp.
11) You may want to use mscomfig disable some software such as Xupiter,
Gator and Comet Cursor.
Re-install IE or upgrade it. We may wan torename all Winsock.dll, Wsock.vxd
and Wsock32.dll before the installation.
If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.
Hope this helps
Jan
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