Can't delete malicious software

[Ben Hartley]

I've accidentally downloaded a program called 'WinSpywareProtect' and want to
delete it. However, despite having an administrator account, Vista tells me I
need permission - although I'm the only user!

Any advice would be greatly appreciated.

 

[Mr. Arnold]

I've accidentally downloaded a program called 'WinSpywareProtect' and want
to
delete it. However, despite having an administrator account, Vista tells
me I
need permission - although I'm the only user!

Any advice would be greatly appreciated.

<http://www.computerperformance.co.u...a_Administrator_-_Super_User_(Hidden_Account)>

 

[Malke]

I've accidentally downloaded a program called 'WinSpywareProtect' and want
to delete it. However, despite having an administrator account, Vista
tells me I need permission - although I'm the only user!

Any advice would be greatly appreciated.

Your system is infected with a rogue antivirus program. It is called "rogue"
because it pretends to be A Good Guy but is really Evil. Do not pay them!

You can't just "delete" it. Check to see if there are targeted removal
steps for your malware here:

Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html

These may work for you and all may be well. However, in many cases the
computer will also be infected with Zlob and/or Vundo trojans and protected
by a rootkit. These machines are extremely difficult to clean.

If your machine is one of these cases, either get guided help at one of the
specialty forums below OR back up your data and do a clean install of
Windows. It is your choice. If you are unsure how to back up your data or
how to do a clean install, you can take your machine to a local computer
professional. I don't recommend using BigComputerStore/GeekSquad types of
places.

PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS.

http://aumha.net/ - Click on the HijackThis forum. Read the announcement and
the stickies *first*.
http://www.atribune.org/forums/index.php?showforum=9
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25Look
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://spywarewarrior.com/viewforum.php?f=5
http://forums.techguy.org/54-security/
http://forums.tomcoyote.org/

Malke