G
Guest
I'm hoping somebody here can point me in the right direction. I work at a
small nonprofit where we manage our IT needs with the equivalent know-how of
chewing gum and duct tape.
A couple months ago, someone in our office encrypted a bunch of Excel
spreadsheets and a couple folders using the right-click, Properties,
Advanced. Encrypt function. Now nobody, including that person, can access or
de-crypt them.
The encryption was done directly on our mainserver logged in as
Administrator. The same login on the same machine is now denied access to the
files. Stranger still is that when I try looking at Advanced Attributes
Properties, about half the files pop up the error message "EFSADU - Unable to
find the user information for the file." The following screen lists no data
for Encryption Details. (The other half of files do list a User Name and
Recovery Agent Name, but again no login is allowed access.)
This has got me baffled, even after spending most of my day searching for an
answer in the related kb articles. Any suggestions are greatly appreciated.
small nonprofit where we manage our IT needs with the equivalent know-how of
chewing gum and duct tape.
A couple months ago, someone in our office encrypted a bunch of Excel
spreadsheets and a couple folders using the right-click, Properties,
Advanced. Encrypt function. Now nobody, including that person, can access or
de-crypt them.
The encryption was done directly on our mainserver logged in as
Administrator. The same login on the same machine is now denied access to the
files. Stranger still is that when I try looking at Advanced Attributes
Properties, about half the files pop up the error message "EFSADU - Unable to
find the user information for the file." The following screen lists no data
for Encryption Details. (The other half of files do list a User Name and
Recovery Agent Name, but again no login is allowed access.)
This has got me baffled, even after spending most of my day searching for an
answer in the related kb articles. Any suggestions are greatly appreciated.