Can't create file FAX.TIF. Checked permissions/they appear O.K.

[Guest]

Can't open faxes in Outlook. Get error message that says: Can't create file
FAX.TIF It says to check permissons in the folder, which I have done, and
the permissions would appear to allow me to open the faxes, but they won't
open.

 

[Russ Valentine [MVP-Outlook]]

It would be helpful if you provided some information.
Like your Outlook version (since no current versions even receive faxes).
And your file association for TIF files.

 

[Brian Tillman]

Can't open faxes in Outlook. Get error message that says: Can't
create file FAX.TIF It says to check permissons in the folder, which
I have done, and the permissions would appear to allow me to open the
faxes, but they won't open.

Outlook Secure Temp Folder problem.

With Outlook closed, click Start>Run and enter %TEMP% in the Open field.
Click OK. You should see a Windows Explorer window with the folder list in
the left-hand pane. (If you don't see the folder list in Windows XP, click
the Folders button inthe toolbar.) Just below the folder named Temp you
should see one called Temporary Internet Files. Click the plus sign to its
left. You should then see a subfolder whose name starts with OLK. Select
this folder so that it's contents display in the right-hand pane. Click
Edit>Select All and then click the Delete button (or press Delete or click
File>Delete). Close the Explorer window and restart Outlook. Your
attachment should open now.

 

[Guest]

Brian

Super job! That fixed the problem for me immediately. I appreciate the
time you took to tell me what to do.

Thanks so much!

jim buysse

 

[Guest]

Russ, this solution from Brian Tillman did the job for me and I can now
open my faxes in my 2003 Outlook. thnks you for offering to assit me.

jim buysse

Can't open faxes in Outlook. Get error message that says: Can't
create file FAX.TIF It says to check permissons in the folder, which
I have done, and the permissions would appear to allow me to open the
faxes, but they won't open.

Outlook Secure Temp Folder problem.

With Outlook closed, click Start>Run and enter %TEMP% in the Open field.
Click OK. You should see a Windows Explorer window with the folder list in
the left-hand pane. (If you don't see the folder list in Windows XP, click
the Folders button inthe toolbar.) Just below the folder named Temp you
should see one called Temporary Internet Files. Click the plus sign to its
left. You should then see a subfolder whose name starts with OLK. Select
this folder so that it's contents display in the right-hand pane. Click
Edit>Select All and then click the Delete button (or press Delete or click
File>Delete). Close the Explorer window and restart Outlook. Your
attachment should open now.
--
Brian Tillman

It would be helpful if you provided some information.
Like your Outlook version (since no current versions even receive faxes).
And your file association for TIF files.
--
Russ Valentine
[MVP-Outlook]

Can't open faxes in Outlook. Get error message that says: Can't create
file
FAX.TIF It says to check permissons in the folder, which I have done, and
the permissions would appear to allow me to open the faxes, but they won't
open.

 

[Russ Valentine [MVP-Outlook]]

I'm curious, though. What program is routing faxes to your Outlook Inbox?
Must be one of the Internet Fax Services because none of the current modem
fax services can do this.
--
Russ Valentine
[MVP-Outlook]

Russ, this solution from Brian Tillman did the job for me and I can now
open my faxes in my 2003 Outlook. thnks you for offering to assit me.

jim buysse

Can't open faxes in Outlook. Get error message that says: Can't
create file FAX.TIF It says to check permissons in the folder, which
I have done, and the permissions would appear to allow me to open the
faxes, but they won't open.

Outlook Secure Temp Folder problem.

With Outlook closed, click Start>Run and enter %TEMP% in the Open field.
Click OK. You should see a Windows Explorer window with the folder list in
the left-hand pane. (If you don't see the folder list in Windows XP, click
the Folders button inthe toolbar.) Just below the folder named Temp you
should see one called Temporary Internet Files. Click the plus sign to its
left. You should then see a subfolder whose name starts with OLK. Select
this folder so that it's contents display in the right-hand pane. Click
Edit>Select All and then click the Delete button (or press Delete or click
File>Delete). Close the Explorer window and restart Outlook. Your
attachment should open now.
--
Brian Tillman

It would be helpful if you provided some information.
Like your Outlook version (since no current versions even receive faxes).
And your file association for TIF files.
--
Russ Valentine
[MVP-Outlook]

Can't open faxes in Outlook. Get error message that says: Can't create
file
FAX.TIF It says to check permissons in the folder, which I have done,
and
the permissions would appear to allow me to open the faxes, but they
won't
open.

 

[Guest]

Thank you so much for this post! I was having the same issues and this fixed
it perfectly. I appreciate the help!!!

Andrew Schmidt
Castle Rock, CO

 

[Guest]

I am having trouble opening fxm files in outlook as well. I did what you
said to do and I still get a blank screen when opening the files. I use
winfax mini by symantec to open my faxes. It works just fine on my pc but on
my laptop it doesn't work. I have Outlook 3. Thanks